Housekeeping Supervisor - Lead Team & Elevate Guest Experience

Westgate Resorts; Gatlinburg (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily pay

Parental leave

Wellness programs

Job summary

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN, is seeking a Housekeeping Supervisor to lead and coordinate housekeeping teams, respond to guest needs, and ensure high standards of cleanliness and service across the resort.

The role emphasizes team leadership, hands-on supervision, and adherence to safety and operational procedures in a busy hospitality environment, with comprehensive benefits and opportunities for growth within Westgate Resorts.

Qualifications

• Must be able to lift 50lbs and work in outdoor weather conditions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Valid Driver’s License

Responsibilities

• Be in the driver’s seat and guide your team to succeed
• Assign duties to housekeepers while inspecting team members
• Respond quickly to guest requests and follow ups
• Supervise assigned teams

Skills

Leadership

Team management

Guest service

Job description

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN, is seeking a Housekeeping Supervisor to lead and coordinate housekeeping teams, respond to guest needs, and ensure high standards of cleanliness and service across the resort.

The role emphasizes team leadership, hands-on supervision, and adherence to safety and operational procedures in a busy hospitality environment, with comprehensive benefits and opportunities for growth within Westgate Resorts.