Housekeeping Supervisor: Lead Guest Experience & Safety

B. F. Saul Company Hospitality Group; Arlington, Northern (VA, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Team Member Programs

Discounted Room Rates for Team Members

Annual Performance Appraisals and Wage

Annual Team Member Engagement Survey

Team member events

Job summary

B. F. Saul Company Hospitality Group, a major hospitality operator in the Washington, D.C.

area, seeks an experienced housekeeping leader to drive guest satisfaction and safety standards across multiple property operations. The role focuses on supervising housekeeping teams, implementing service programs, and monitoring performance metrics. Responsibilities include training staff, managing priorities in a fast-paced hotel environment, and ensuring adherence to SOPs.

Qualifications

• High school diploma or GED preferred.
• Minimum 1 year housekeeping experience preferred.
• Must be able to manage multiple priorities in a fast-paced environment.
• Bi-lingual ability preferred.

Responsibilities

• Lead the housekeeping team and supervise guest service activities to ensure guest satisfaction.
• Conduct safety and risk management inspections and maintain regulatory compliance.
• Direct staff performance, provide feedback, training and development as needed.
• Attend daily/weekly/monthly meetings and optimize housekeeping operations to meet productivity standards.

Skills

Detail oriented

Communication

Leadership

Multitasking

Bi-lingual

Education

High school diploma or GED

Job description

B. F. Saul Company Hospitality Group, a major hospitality operator in the Washington, D.C.

area, seeks an experienced housekeeping leader to drive guest satisfaction and safety standards across multiple property operations. The role focuses on supervising housekeeping teams, implementing service programs, and monitoring performance metrics. Responsibilities include training staff, managing priorities in a fast-paced hotel environment, and ensuring adherence to SOPs.