Housekeeping Supervisor l Holiday Inn Wilsonville

PM Hotel Group; Wilsonville (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hotel group seeks a Housekeeping Supervisor to oversee housekeeping operations at the Holiday Inn Wilsonville. This full-time role involves managing staff performance, ensuring guest satisfaction, and maintaining health and sanitary standards. Candidates must be capable of lifting materials and have excellent communication skills.

Responsibilities

• Inspect the cleaning of guest rooms and public areas to ensure high cleanliness.
• Issue assignments to staff and control inventory of supplies.
• Respond to guest requests and maintain a high level of guest satisfaction.

Skills

Communication

Team Player

Self-starter

Job description

Housekeeping Supervisor l Holiday Inn Wilsonville

Requisition Number: HOUSE016525

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• Posted : May 19, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Holiday Inn Wilsonville
25425 SW 95th Avenue
Wilsonville, OR 97070, USA

Holiday Inn Wilsonville
25425 SW 95th Avenue
Wilsonville, OR 97070, USA

Assist in the operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Summary of Essential Job Functions

• Inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, and health and sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff, reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost & Found Log and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform all duties related to the Houseperson role when necessary
• Act as the closing supervisor when necessary
• Perform any other job-related duties as assigned including cleaning rooms when necessary.

Required Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
• Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e. room attendants, and housepersons to complete their individual tasks if situation demands.

Qualifications

Skills

Behaviors

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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