Housekeeping Supervisor - Hilton Orlando Lake Buena Vista

Hilton Worldwide, Inc.; Lake Buena Vista (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking a Housekeeping Supervisor in Lake Buena Vista, FL. The ideal candidate will possess strong communication and customer service skills, as well as supervisory experience. This position offers flexible hours and a competitive wage along with comprehensive benefits.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program

Debt-free education access

Career growth and development

Qualifications

• Minimum of 6 months housekeeping experience.
• Minimum of 1 year as a supervisor experience required.
• Preferred qualifications include bilingual in Spanish and previous Hilton experience.

Responsibilities

• Inspect rooms and report status discrepancies.
• Complete work orders and assist in training staff.
• Perform Room Attendant and/or Houseperson duties as needed.

Skills

Time management

Communication

Customer service

Bilingual (Spanish preferred)

Job description

Job Description

The ideal candidate will be a team player with strong time management and communication skills, flexible availability, customer service experience and a minimum of 6 months housekeeping experience. Minimum of 1 year as a supervisor experience is required. Preferred qualifications include bi-lingual in Spanish and previous Hilton experience however, these are not required.

Pay Rate:$22.88

Schedule Pattern:Open availability including weekdays, weekends and Holidays between the hours of 3pm - 11:30pm

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

· Access to your pay when you need it through DailyPay
· Medical Insurance Coverage – for you and your family
· Mental Health Resources
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel discount program
· Supportive parental leave
· Matching 401(k)
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount · Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed)
• Complete work orders, as needed
• Perform Room Attendant and/or Houseperson duties, as needed
• Assist in training Room Attendants, as needed
• Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!