Housekeeping Supervisor - Hampton Inn & Suites North Charleston University Blvd

Hilton; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hilton in Charleston seeks a Housekeeping Supervisor to oversee room attendants and housepersons, ensuring spotless guest rooms and public areas while upholding brand standards.

You will manage schedules, payroll, inventories, and the lost-and-found program, partnering with Engineering for repairs and maintenance as needed, and stepping in to cover roles to maintain service levels.

Qualifications

• Experience supervising housekeeping staff in a hotel setting.
• Ability to train and evaluate Room Attendants and Housepersons.
• Strong guest-focused service mindset with integrity.

Responsibilities

• Supervise housekeeping team to maintain cleanliness and standards.
• Assign, inspect, and verify room readiness and status.
• Monitor schedules, payroll, inventory, and lost-and-found processes.
• Coordinate maintenance with Engineering and Property Operations.
• Support operations by performing tasks as needed to maintain service levels.
• Address guest needs promptly and professionally.

Skills

Leadership

Team supervision

Guest service

Operations coordination

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Housekeeping Supervisor , you're not just supervising daily housekeeping operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
• Delight our guests: Address special guest needs in a timely, friendly, and professional manner

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.