Housekeeping Supervisor (H2B)

Omni Hotels and Resorts; Hilton Head Island (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to uphold exceptional cleanliness standards at a premier oceanfront resort. This role involves overseeing the cleaning and servicing of guest rooms and public areas, ensuring that all associates are equipped with necessary supplies, and maintaining a safe and secure environment for both guests and staff. If you are a motivated individual with a passion for service and attention to detail, this opportunity offers a dynamic work environment where you can thrive and contribute to a culture of respect and empowerment.

Qualifications

• Ability to maintain 4-Diamond level cleanliness standards.
• Strong attention to detail with a sense of urgency.

Responsibilities

• Inspect cleaning and servicing of guestrooms and public areas.
• Ensure all Guest Room Attendants have appropriate supplies.
• Assist in processing AM and PM room status reports.

Skills

Attention to Detail

Communication Skills

Ability to Lift Heavy Objects

Time Management

Education

High School Diploma

Job description

Location

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.

Responsibilities

1. Inspect the cleaning and servicing of guestrooms and public areas
2. Assign special projects as directed by the Director of Housekeeping.
3. Report any needed repairs or discrepancies of guest rooms.
4. Ensure that all Guest Room Attendants have appropriate supplies and linens.
5. Assist in the cleaning of guest rooms when necessary.
6. Assist in processing AM and PM room status reports.
7. Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
8. Ensure that linen closets on guest room floors are completely stocked.
9. Maintain supply cage stock, neat and clean at all times.
10. Must have all guest rooms punched in via the phone after completion.
11. Ensure VIP rooms are inspected ASAP.
12. Ensure check out/vacated rooms are a priority.
13. Knowledge of hotel, facilities and events.
14. To ensure hotel, guest and associates are maintained in a safe and secure environment.

Qualifications

1. Ability to maintain 4-Diamond level cleanliness standards
2. Ability to work with management on special projects
3. Strong attention to detail with a sense of urgency as required
4. Must be able to lift a minimum of 50 lbs
5. Must be able to push or pull a minimum of 75 lbs
6. Must be able to communicate via radio and phone as needed

Job Locations: US-SC-Hilton Head Island

Posted Date: 1 month ago (2/28/2025 11:44 AM)

Requisition ID: 2025-120189

# of Openings: 3

Category: Housekeeping