Guest-Experience Housekeeping Supervisor

Crestline Hotels & Resorts; Baton Rouge (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Housekeeping Supervisor to directly supervise and coordinate the housekeeping staff in the hotel, ensuring rooms and areas are clean and properly maintained.

The role requires six months to one year of related supervisory experience and a high school diploma or GED. Responsibilities include guest complaint resolution, staff scheduling, training, and ensuring compliance with standards.

Qualifications

• High School Graduate or GED.
• Six months to one year related supervisory experience.

Responsibilities

• Resolve guest complaints and ensure guest satisfaction.
• Monitor cleanliness, sanitation and organization of assigned work areas.
• Inspect rooms and public areas and ensure quality standards.
• Coordinate breaks and assign duties; prepare and distribute assignment sheets.
• Directly contact staff to relay deficiencies and ensure timely corrections.
• Complete paperwork, logs, and closing duties and report to management.

Skills

Supervisory experience

Guest service

Communication

Team leadership

Education

High School Diploma or GED

Job description

Crestline Hotels & Resorts is seeking a Housekeeping Supervisor to directly supervise and coordinate the housekeeping staff in the hotel, ensuring rooms and areas are clean and properly maintained.

The role requires six months to one year of related supervisory experience and a high school diploma or GED. Responsibilities include guest complaint resolution, staff scheduling, training, and ensuring compliance with standards.