Housekeeping Supervisor — Guest Experience Leader

Paylocity; Farmington (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Annual review with increase potential

401k program with company match

Additional benefits may be available

Job summary

Arbor Lodging Management is seeking a Housekeeping Supervisor to coordinate housekeeping across assigned sections and step in for Housekeeping Manager when needed. The role encompasses supervising Room Attendants, maintaining standards, and ensuring guest satisfaction through organized daily operations.

The Supervisor will work varied shifts, including weekends and holidays, and collaborate with Maintenance to address out-of-order rooms, train staff, and uphold hotel cleanliness and orderliness.

Qualifications

• High school diploma or educational equivalent preferred.
• Previous hotel-related experience is required.
• Ability to meet the physical demands of the job including lifting 20 lbs is required.

Responsibilities

• Inspect Room Attendant's work performance within assigned section daily to ensure standards and productivity are met.
• In the absence of the Housekeeping Manager or Assistant, inspect VIP rooms and report availability to Front Office.
• Oversee closing of floors, and ensure Cart cleanliness and restocking.
• Ensure daily assignment records are completed, signed off and submitted on time.
• Maintain key control and monitor room attendant carts, linen closets and stairways.
• Oversee daily duty assignments for Room Attendants and House Attendants.
• Report progress of out-of-order rooms to Guest Services Manager per standards.
• Collaborate with Maintenance to communicate out-of-order rooms.
• Assist with training of Housekeeping staff.
• Ensure overall guest satisfaction.

Skills

Previous hotel-related experience

Physical demands capability

Education

High school diploma or equivalent

Job description

Arbor Lodging Management is seeking a Housekeeping Supervisor to coordinate housekeeping across assigned sections and step in for Housekeeping Manager when needed. The role encompasses supervising Room Attendants, maintaining standards, and ensuring guest satisfaction through organized daily operations.

The Supervisor will work varied shifts, including weekends and holidays, and collaborate with Maintenance to address out-of-order rooms, train staff, and uphold hotel cleanliness and orderliness.