Housekeeping Supervisor & Guest Experience Leader

SpringHill Suites Boca Raton; Boca Raton (FL); On-site; USD 33,000 - 44,000; Full time

Job summary

B. F. Saul Company Hospitality Group is seeking a Housekeeping Supervisor for its Boca Raton property. You will supervise Room Attendants, Housepersons, and Lobby Attendants, ensuring housekeeping tasks meet hotel standards and deliver exceptional guest service.

Responsibilities include directing staff, coaching and training, maintaining safety standards, and managing daily operations to support guest satisfaction and financial results.

Qualifications

• High school diploma or GED preferred.
• Minimum 1 year housekeeping experience preferred.
• Bi-lingual ability preferred.
• Ability to lift, push, pull up to 75 pounds on a regular basis.

Responsibilities

• Guest Service: Lead housekeeping team, assign, inspect, and record actions across hotel areas; respond to guest concerns with courteous service.
• Safety/Risk Management: Conduct routine inspections; ensure safe environment; follow procedures for incidents.
• Associate Management and Development: Direct staff performance, provide coaching and training records; promote collaboration.
• Self/Workload Management: Attend department meetings; communicate plans; manage multiple priorities and deadlines.

Skills

Team leadership

Guest service

Safety awareness

Multitasking

Education

High school diploma or GED

Job description

B. F. Saul Company Hospitality Group is seeking a Housekeeping Supervisor for its Boca Raton property. You will supervise Room Attendants, Housepersons, and Lobby Attendants, ensuring housekeeping tasks meet hotel standards and deliver exceptional guest service.

Responsibilities include directing staff, coaching and training, maintaining safety standards, and managing daily operations to support guest satisfaction and financial results.