Housekeeping Supervisor - Guest Experience Lead

Sonnenalp Properties, Inc.; Vail (CO); On-site; USD 32,000 - 34,000; Full time

Job summary

Sonnenalp Properties, Inc. in Vail, Colorado, is seeking a Full-Time Year-Round Housekeeping Supervisor to lead our housekeeping team. You will guide room attendants and housemen, ensuring every guest room and public space meets Sonnenalp and LHW standards.

If you have an eye for detail, enjoy leading a team, and take pride in delivering a seamless guest stay, we'd love to have you join the Sonnenalp family.

Qualifications

• High school diploma.
• One year or less related experience and/or training.
• Housekeeping supervisory or related job experience preferred.
• Able to communicate effectively in Spanish and English, both written and verbal.
• Flexible schedule; mornings, nights, holidays and weekends.

Responsibilities

• Ensure the cleanliness of the hotel's rooms and public spaces.
• Prepare inspection report with the status of all guest rooms at the beginning of the shift.
• Inspect all guest check-out rooms for cleanliness and amenities.
• Report any substandard conditions of the guest room to the Housekeeping management.
• Report any damage or problems with rooms and equipment using HotSos and route work orders to Engineering.
• Evaluate Room Attendants and Housemen on job performance and retrain as needed.
• Communicate vacant rooms, completed requests, and status discrepancies to Front Desk.
• Assist guests with requests and Lost & Found items as needed.
• Ensure maids closets are clean and organized.
• Train and coach Housekeepers and Housemen per Sonnenalp and LHW standards.
• Perform other duties as required by the department.

Skills

Leadership

Communication

Bilingual (Spanish/English)

Education

High school diploma

Job description

Sonnenalp Properties, Inc. in Vail, Colorado, is seeking a Full-Time Year-Round Housekeeping Supervisor to lead our housekeeping team. You will guide room attendants and housemen, ensuring every guest room and public space meets Sonnenalp and LHW standards.

If you have an eye for detail, enjoy leading a team, and take pride in delivering a seamless guest stay, we'd love to have you join the Sonnenalp family.