Housekeeping Supervisor — Growth & Guest Satisfaction

Pho Prime, LLC; Williamsburg (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) Plan

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

The Service Companies in Williamsburg, VA, is seeking a Housekeeping Supervisor to lead and train a team of housekeeping associates, ensuring every room is cleaned to the highest standards and guest satisfaction is achieved. You will coach staff, monitor quality, and partner with hotel operations to resolve issues.

We value safety, teamwork, and professionalism, offering hands-on training, career advancement opportunities, and a supportive work environment with competitive benefits.

Qualifications

• Must meet company and client's appearance standards.
• Ability to lift, push and pull up to 50lbs regularly.
• Ability to work weekends and holidays.
• Strong verbal communication and professional demeanor.
• Experience supervising housekeeping staff is preferred.

Responsibilities

• Supervise, train, and support housekeeping staff on shift.
• Inspect guest rooms to ensure quality standards.
• Assist with scheduling and coordination of staff.
• Provide coaching and feedback to promote growth.
• Partner with hotel operations to address guest needs and issues.
• Ensure safety, sanitation, and policy compliance.
• Model professionalism and teamwork in all interactions.

Skills

Supervise staff

Inspect rooms

Coaching & mentoring

Guest satisfaction

Safety awareness

Scheduling

Team collaboration

Verbal communication

MS Word / Email

Physical stamina

Education

High School education or GED

Job description

The Service Companies in Williamsburg, VA, is seeking a Housekeeping Supervisor to lead and train a team of housekeeping associates, ensuring every room is cleaned to the highest standards and guest satisfaction is achieved. You will coach staff, monitor quality, and partner with hotel operations to resolve issues.

We value safety, teamwork, and professionalism, offering hands-on training, career advancement opportunities, and a supportive work environment with competitive benefits.