Hotel Housekeeping Director — Luxury Lodge Operations

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Colonial Williamsburg Foundation in Williamsburg, VA seeks a Senior Housekeeping Leader for Williamsburg Lodge to oversee daily operations, maintain high cleanliness standards, and lead a team of managers, supervisors, and attendants.

Responsibilities include labor planning, budget control, safety training, coordinating with Front Office and Engineering, and ensuring compliance with brand standards and the Local 25 agreement.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 8–10 years of progressive housekeeping leadership.
• Demonstrated success in housekeeping operations, labor management, expense control, cleanliness standards, and guest satisfaction.

Responsibilities

• Provide leadership and operational oversight of the Williamsburg Lodge Housekeeping.
• Directly manage Housekeeping Managers, Supervisors, Room Attendants, Housepersons, Public Area Attendants, and other assigned staff.
• Maintain high standards of guest room and public area cleanliness, presentation, and safety.
• Coordinate with Front Office leadership regarding room status and VIPs.
• Develop and maintain Housekeeping standard operating procedures and ensure consistent performance.

Skills

Leadership

Communication

Employee development

Union knowledge

Organizational

Analytical

Problem-solving

Multi-priority management

Flexibility

Education

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Office

Hotel systems

Housekeeping management systems

Hotel Effectiveness

ADP/Payroll

Job description

Colonial Williamsburg Foundation in Williamsburg, VA seeks a Senior Housekeeping Leader for Williamsburg Lodge to oversee daily operations, maintain high cleanliness standards, and lead a team of managers, supervisors, and attendants.

Responsibilities include labor planning, budget control, safety training, coordinating with Front Office and Engineering, and ensuring compliance with brand standards and the Local 25 agreement.