Housekeeping Supervisor - Embassy Suites by Hilton Atlanta Buckhead

Hilton Worldwide, Inc.; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

The Embassy Suites by Hilton Atlanta Buckhead seeks a skilled Housekeeping Supervisor to oversee housekeeping operations. The ideal candidate will possess supervisory experience and be committed to delivering outstanding guest services. This role involves inspecting rooms, managing team duties, and ensuring high cleanliness standards, contributing to a welcoming guest experience.

Benefits

Access to DailyPay

Medical Insurance Coverage

Employee Assistance Program

Paid Time Off (PTO)

Go Hilton travel program

Parental leave

Debt-Free Education

401K plan and company match

Employee stock purchase program (ESPP)

Career growth and development

Qualifications

• Minimum of one year supervisory experience in housekeeping.
• Ability to communicate effectively.
• Thrive in a collaborative, team-oriented environment.

Responsibilities

• Inspect rooms and enter status into the property management system.
• Complete work orders as needed.
• Assist in training Room Attendants.
• Respond to special guest requests promptly.

Skills

Communication

Leadership

Teamwork

Job description

The Embassy Suites by Hilton Atlanta Buckhead is looking for their next Housekeeping Supervisor.

This hotel offers 326 well-appointed guestrooms and 15,142 square feet of versatile meeting space. Dining options include a stylish lobby lounge, in-room service, and premium cuts at the on-site Ruth’s Chris Steak House. Conveniently located in the heart of Buckhead, the hotel is within walking distance of Lenox Square and Phipps Plaza.

Our ideal candidate will have a minimum of one year of supervisory experience in housekeeping in a mid-size hotel. They must be able to communicate effectively and thrive in a collaborative, team-oriented environment.

Shift Pattern: Shifts can start as early as 7:00am, and end as late as 8:00pm (Weekdays, weekends, holidays availability required and flexibility to adjust for earlier or later shifts)

Pay Rate: $18.00 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·Access to pay when you need it through DailyPay

·Medical Insurance Coverage – for you and your family

·Mental health resources including Employee Assistance Program

·Best-in-Class Paid Time Off (PTO)

·Go Hilton travel program: 100 nights of discounted travel

·Parental leave to support new parents

·Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

·401K plan and company match to help save for your retirement

·Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

·Career growth and development

·Team Member Resource Groups

·Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed)

·Complete work orders, as needed

·Perform Room Attendant and/or Houseperson duties, as needed

·Assist in training Room Attendants, as needed

·Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!