Housekeeping Supervisor: Elevate the Guest Experience

Four Seasons Hotels and Resorts; Miami (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Employee culture

Learning and development

Diversity and inclusion

Travel discounts

Competitive wages and benefits

Job summary

Four Seasons Hotel Miami is seeking a dedicated Housekeeping Assistant Manager to lead a shift of room attendants and public-area staff, ensuring impeccable cleanliness and guest satisfaction in a luxury setting. You will interview, train, schedule, and coach team members, conduct performance evaluations, and coordinate daily work orders to maintain high standards, reporting to the Housekeeping Manager.

The role requires flexibility to work all shifts, weekends and holidays, strong English

Qualifications

• Ability to work all shifts including weekends and holidays.
• Stand for long periods (up to 8 hours).
• Detail-oriented with speed and accuracy; works with minimal supervision.
• Able to communicate in English.
• Lift up to 50 lbs as part of housekeeping duties.
• One year of related or equivalent experience.

Responsibilities

• Manage a shift of the Housekeeping staff to ensure guest rooms and public areas are cleaned to exacting standards.
• Lead a team of Room Attendants and House Attendants; interview, train, and schedule staff.
• Conduct performance evaluations and discipline staff as needed; coach when deficiencies arise.
• Coordinate daily work orders and release checkout rooms to be sold.

Skills

English communication

Attention to detail

Team supervision

Scheduling

Performance evaluations

Staff coaching

Job description

Four Seasons Hotel Miami is seeking a dedicated Housekeeping Assistant Manager to lead a shift of room attendants and public-area staff, ensuring impeccable cleanliness and guest satisfaction in a luxury setting. You will interview, train, schedule, and coach team members, conduct performance evaluations, and coordinate daily work orders to maintain high standards, reporting to the Housekeeping Manager.

The role requires flexibility to work all shifts, weekends and holidays, strong English