Housekeeping Supervisor - Conrad Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join an innovative hospitality leader as a Housekeeping Supervisor at a luxurious new resort. This role offers the chance to lead a dedicated team, ensuring exceptional cleanliness and guest satisfaction. With a stunning setting near Walt Disney World, you'll be part of a vibrant culture that values teamwork, integrity, and creativity. Enjoy a range of benefits including paid time off, medical coverage, and opportunities for career growth. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off

Go Hilton travel program

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth and development

Mental health resources

Recognition and rewards programs

Qualifications

• Experience in housekeeping or hospitality management.
• Strong leadership and training skills.

Responsibilities

• Lead and supervise housekeeping staff to maintain cleanliness standards.
• Inspect rooms and public areas for quality assurance.
• Respond to guest requests and manage inventory.

Skills

Team Leadership

Customer Service

Quality Control

Time Management

Education

High School Diploma

Hospitality Management Degree

Job description

Job Description

Housekeeping Supervisor - Conrad Orlando (

Job Number:

HOT0BLIO )

Work Locations

Work Locations

: Conrad Orlando 1 N. Jacaranda St Orlando 32836

As one of the most celebrated openings of 2024 , be part of the legacy as a Housekeeping Supervisor! Join us in creating a legacy within a brand where you can stay inspired with a team that will become family . The newest Conrad Hotel in Hilton’s luxury portfolio is now open in Orlando.

Inspired by nature and fashioned for adventure,C onrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Shift: Various – must be available to weekdays, weekends, and holidays.

Why join the Conrad brand?

The modern luxury concept empowers you to deliver:

Personalized service with authenticity and passion

Impactful experiences

Creativity in our products and services

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training, and supervising room attendants and housepersons. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, train, and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
• Assess inventory of, assign for cleaning and inspect rooms.
• Verify and report status and/or discrepancies of rooms.
• Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories.
• Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
• Perform Room Attendant and/or Houseperson duties, as needed.
• Assist in performance evaluations of Room Attendants and Housepersons, as needed.
• Respond to special guest requests in a timely, friendly and efficient manner.

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.