- Job Level : Entry Level (less than 2 years)
- Level of Education :
- Job Type : Full-Time/Regular
- Date Updated : 10/30/2026
- Years of Experience : Up to 2 Years
- Starting Date : Invalid Date
- Reports To : Director of Housekeeping
- FLSA Status : Non-Exempt
The Housekeeping Supervisor is responsible for managing the overall day-to-day and long term operations of the housekeeping department including the upkeep of all the guestrooms, public spaces, and the outdoor surroundings. Establish and maintain a proven set of processes to assure the hotel is consistently clean taking personal responsibility and pride in both the execution and the results. Provide ongoing training and support for the housekeeping department employees.
Schedule: We are seeking full-time availability for this position. Schedule subject to needs of the operation.
ESSENTIAL FUNCTIONS
- Partners with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary actions
- Inspects all assigned guest rooms and public areas to ensure furnishings, equipment, linens, and public areas are clean and in good repair to meet guest expectations
- Monitors commercial laundry supplies and equipment to ensure they are sufficient and in working order
- Assists with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties
- Assists with scheduling and room cleaning assignments to ensure proper coverage
- May perform all housekeeping duties necessary including cleaning guest rooms and hotel public space to ensure guest satisfaction and owner expectations
- Partners with the Housekeeping Manager to complete inventory and maintain par levels for linen and room supplies
- Completes other duties as assigned
- Works as a team player and interacts with all internal and external customers in a friendly/efficient manner
- All guests must be treated in a manner to ensure their complete satisfaction
- Always strive to exceed guests’ expectations and meet brand standards
- Produces required volume of work by planning, organizing, and prioritizing work duties
- Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures
- Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures
- Attends all required department and hotel meetings
Supervisory Responsibility
- As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
Location
MINIMUM REQUIREMENTS
Education & Experience
- High School or equivalent education required
- The ideal candidate must have a minimum of 2 years housekeeping experience with at least 6 months in housekeeping management at a supervisory or manager level
Required Skills & Abilities
- Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information
- Must be able to communicate effectively in a multi-lingual workplace environment
- Must maintain a neat, clean, and well-groomed appearance
- A passion for the mission, vision, and values of Sherman Associates
- Schedule may vary due to the specific needs of the hotel
- Ensure compliance with federal, state and local laws regarding health and safety services
WORK ENVIRONMENT
- While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration
- The employee is occasionally exposed to a variety of extreme conditions at construction job sites
- The noise level in the work environment and job sites can be loud
- Exposure to/handling of biological substances such as blood, urine, and vomit
PHYSICAL REQUIREMENTS
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
- Must be able to lift up to 50-lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 200-lbs. on a regular and continuing basis
- Requires frequent kneeling, squatting, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
- Requires manual dexterity to use and operate all necessary equipment
ADDITIONAL SCREENING REQUIREMENTS
- Must successfully meet criminal background screening requirements for position.
Compensation and Benefits
Pay Range: $20/hour
We offer a comprehensive benefits package to full-time employees which may include:
- Medical, dental and vision insurance plans
- Employer-paid short-term disability
- Employer-paid life insurance
- Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability;Pet insurance
- Employer-paid employee assistance program
- Fully vested 401k company match program
- 9 Paid holidays and competitive PTO program
- Sherman Associates' Starbucks and Hotel discounts
Sherman Associates is an Equal Opportunity and Aff…
This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.
Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com .
IMPORTANT: APPLICANTS PLEASE READ Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.
PLEASE NOTE: Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.