Housekeeping Supervisor- AC Hotel Bentonville

Coury Hospitality; Bentonville (AR); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Coury Hospitality is seeking a detail-oriented Housekeeping Supervisor to oversee staff performance, maintain clean rooms and public areas, and ensure a welcoming guest environment. You will monitor daily training, enforce safety and chemical policies, coordinate linen handling, and report ready rooms to the front desk by 10:00 am and by 4:00 pm each day, with weekend shifts as needed.

Relevant experience in housekeeping or room inspections is preferred, and a positive attitude helps deliver

Qualifications

• High school diploma or equivalent is required.
• Computer skills with Word and Excel are required.
• Previous housekeeping and room inspector experience is preferred.
• Aptitude for guest services and a positive attitude is essential.
• Must be able to work a flexible schedule, including weekends and holidays.

Responsabilités

• Inspect, monitor, and provide feedback on staff performance to Housekeeping Management.
• Support staff according to staffing guides and occupancy rate.
• Ensure an attractive and clean facility for guests in rooms and all public areas.
• Monitor progress of housekeeping curators; ensure training and adherence to policies.
• Enforce safe use of chemicals and equipment; check cleaning supplies for compliance.
• Support daily special cleaning projects for room attendants.
• Assist linen handling including inventory and distribution, and ensure proper cart loading and security.
• Ensure ready rooms are reported to the front desk by 10:00 am and by 4:00 pm.
• Comply with key security procedures and respond to housekeeping requests in a timely manner.
• May perform Room Attendant duties if needed.

Connaissances

Guest services aptitude

Positive attitude

Flexible schedule

Supervisory/leadership

Formation

High school diploma or equivalent

Outils

Word

Excel

Description du poste

Responsibilities

• Inspect, keep track and provide feedback on staff performance to Housekeeping Management.


• Support staff according to the staffing guides and occupancy rate.


• Ensures an attractive and clean facility for guests in rooms and all public areas, including offices and supply closets.


• Monitor the progress of housekeeping curators each day: ensure associates are adequately trained, familiar with company policies and procedures, cleaning to standards, finishing in a timely manner, comfortable with their job, etc.


• Make sure employees have received quality control training as needed. Enforce correct use of chemicals and equipment as trained. Check all cleaning aids and equipment, ensuring compliance with hotel safety guidelines.


• Support daily special cleaning projects for room attendants.


• Assist and support linen handling such as daily inventory and sorting, weekly and monthly inventories, clean linen distribution, soiled linen collection, storage room organization and security, and proper cart loading and security.


• Ensure that ready rooms are being reported to the front desk by 10:00 am and steadily throughout the day. All rooms are reported by 4:00 pm regularly.


• Comply with and ensure compliance with key security procedures.


• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.


• May perform duties of Room Attendant if staff levels require additional support.

Requirements

• High school diploma or equivalent required.


• Computer skills and experience with Word and Excel.


• Previous housekeeping and room inspector experience.


• Must have an aptitude for guest services and have a positive attitude.


• Must be able to work a flexible schedule, including weekends and holidays.

Physical Demands

• Required to stand and walk for up to 8 hours per day.


• Ability to sit, stoop, kneel, or crouch while performing duties.


• Use of hands to finger, handle or feel; use of hands and arms to reach.


• Occasional requirement to lift or move upwards of 25 pounds.