Housekeeping Supervisor — AAA Four Diamond Standards

Thunder Valley Casino Resort; Lincoln (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Thunder Valley Casino Resort is seeking a Housekeeping Supervisor to oversee daily activities of the Housekeeping Team Members, ensuring cleanliness of hotel rooms and common areas and adherence to AAA Four Diamond service standards. The role involves supervising performance, assigning tasks, and maintaining safety and equipment usage.

Qualifications include minimum housekeeping experience, supervisory preference, strong communication, and computer skills (Excel/Word/Outlook) with OPERA/HOT SOS

Qualifications

• Minimum of one (1) year of housekeeping experience.
• Two (2) years of supervisory experience preferred.
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Computer skills with working knowledge of Microsoft Excel, Word, and Outlook. Experience with OPERA and HOTSos preferred.
• Must have the ability to multitask.
• Must be at least 21 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Responsibilities

• Oversee daily housekeeping performance and ensure productivity.
• Enforce department rules and complete necessary paperwork.
• Assist with team member inspection reports and with training/incentive programs.
• Conduct interviews for Housekeeping personnel recruitment.
• Maintain safety standards and equipment usage.

Skills

Supervisory experience

Effective communication

Multitasking

Team development

Tools

OPERA

HOT SOS

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Thunder Valley Casino Resort is seeking a Housekeeping Supervisor to oversee daily activities of the Housekeeping Team Members, ensuring cleanliness of hotel rooms and common areas and adherence to AAA Four Diamond service standards. The role involves supervising performance, assigning tasks, and maintaining safety and equipment usage.

Qualifications include minimum housekeeping experience, supervisory preference, strong communication, and computer skills (Excel/Word/Outlook) with OPERA/HOT SOS