Hotel Housekeeping Supervisor – Elite Service Leader

Thunder Valley Casino; Lincoln (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Thunder Valley Casino in Lincoln, CA is seeking a Housekeeping Supervisor to oversee daily activities of the housekeeping team, ensure hotel room and corridor cleanliness, and uphold AAA Four Diamond service standards. You will assign tasks, monitor performance, train staff, and ensure safety and compliance with company policies.

Must have strong communication and multi-tasking abilities; previous supervisory experience preferred.

Qualifications

• Minimum one year housekeeping experience.
• Two years supervisory experience preferred.
• Ability to communicate effectively with Guests, Team Members and Management.
• Computer skills with Microsoft Excel, Word, and Outlook; OPERA and HOTSos preferred.
• Must be able to multitask.
• Must be at least 21 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Responsibilities

• Supervise daily activities of Housekeeping Team Members to maintain cleanliness of rooms, corridors and equipment.
• Ensure tasks meet productivity and AAA Four Diamond service standards.
• Assign and monitor daily tasks and complete necessary paperwork.
• Support training and incentive programs for team members.
• Assist with recruitment and inspections for Housekeeping personnel.

Skills

Communication

Multitasking

Team supervision

Excel

Word

Outlook

Hazard awareness

Education

High School diploma

Tools

OPERA

HOTsos

Job description

Thunder Valley Casino in Lincoln, CA is seeking a Housekeeping Supervisor to oversee daily activities of the housekeeping team, ensure hotel room and corridor cleanliness, and uphold AAA Four Diamond service standards. You will assign tasks, monitor performance, train staff, and ensure safety and compliance with company policies.

Must have strong communication and multi-tasking abilities; previous supervisory experience preferred.