Housekeeping Supervisor

The-Delaney-At-the-Vale; Woburn (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Training and development

Employee recognition

Job summary

Delaney at The Vale in Woburn, MA is seeking a Housekeeping Supervisor to oversee daily housekeeping and laundry operations across the community. You will supervise staff, ensure resident apartments and common areas are spotless and safe, and coach a team dedicated to hospitality.

This full-time role requires strong organizational skills, leadership, and a customer-service mindset to support residents, families, and visitors. Competitive benefits and opportunities for development are offered.

Qualifications

• Previous housekeeping leadership or supervisory experience in senior living or related hospitality sectors.
• Ability to train and coach staff and manage schedules.
• Strong attention to cleanliness, safety, and hospitality standards.

Responsibilities

• Supervise housekeeping and laundry staff in daily operations.
• Maintain resident apartments, common areas, and spaces in clean, safe condition.
• Monitor quality standards and conduct routine inspections.
• Train, coach, and mentor team members for exceptional service.
• Coordinate work assignments and schedules for optimal coverage.
• Manage inventory and ordering of supplies.

Skills

Housekeeping leadership

Organizational skills

Team leadership

Communication skills

Customer service

Confidentiality

Reliability

Background check

Job description

Housekeeping Supervisor

Delaney at The Vale | Full-Time

Pay starting at $24/hour depending upon background and experience

Hours: Monday through Friday and occasional weekend availability

WHO ARE WE?

Delaney at The Vale is a premier senior living community dedicated to creating meaningful experiences for residents through exceptional service, compassionate care, and a vibrant lifestyle. Our community offers Independent Living, Assisted Living, and Memory Care, providing residents with a welcoming environment where they can thrive.

When you join Delaney at The Vale, you become part of a team that values collaboration, integrity, and service excellence. We believe every team member plays an important role in enhancing the lives of our residents and creating a community everyone is proud to call home.

ABOUT THE ROLE

The Housekeeping Supervisor is responsible for overseeing the daily housekeeping and laundry operations throughout the community. This role ensures that resident apartments, common areas, and laundry services are maintained to the highest standards of cleanliness, safety, and hospitality while supporting and coaching housekeeping team members.

Our team members provide extraordinary service and hold each other accountable to creating a clean, comfortable, and welcoming environment for residents, families, and visitors.

YOU ARE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Supervise and support housekeeping and laundry staff in daily operations.
• Ensure resident apartments, common areas, and community spaces are maintained in a clean, safe, and sanitary condition.
• Monitor housekeeping quality standards and conduct routine inspections.
• Train, coach, and mentor team members to deliver exceptional service and hospitality.
• Coordinate work assignments and schedules to ensure optimal coverage and efficiency.
• Manage inventory and ordering of housekeeping and laundry supplies.
• Ensure compliance with company policies, safety standards, and applicable state and federal regulations.
• Respond promptly and professionally to resident and family requests regarding housekeeping services.
• Foster a positive, team-oriented environment focused on resident satisfaction.

WE ARE EXCITED ABOUT YOU BECAUSE YOU…

• Have previous housekeeping leadership or supervisory experience, preferably in senior living, hospitality, healthcare, or hotel environments.
• Demonstrate strong organizational skills and attention to detail.
• Can effectively lead, motivate, and develop team members.
• Have excellent communication and customer service skills.
• Create a warm, friendly, and welcoming first impression.
• Can interact professionally with residents, families, visitors, and colleagues.
• Maintain the highest level of confidentiality and professionalism.
• Are dependable, flexible, and committed to service excellence.
• Can successfully pass all pre-employment screening requirements, including a background check.

WE VALUE OUR TEAM MEMBERS AND SHOW APPRECIATION THROUGH…

• Competitive compensation.
• Comprehensive medical, dental, and vision benefits.
• Company-paid life insurance options.
• 401(k) retirement savings plan.
• Paid time off and paid holidays.
• Ongoing training, development, and career advancement opportunities.
• Employee recognition and appreciation programs.
• Employee Assistance Program (EAP).
• A supportive team environment that values collaboration and engagement.
• Opportunities to make a meaningful impact in the lives of residents every day.