Room Attendant

benchmark; Vero Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Costa d'Este Beach Resort & Spa, a property managed by Pyramid Global Hospitality, is hiring for a Housekeeping Attendant in Vero Beach, Florida. The role focuses on maintaining guest rooms and public areas to the highest standards.

Ideal candidates have housekeeping experience, a neat and friendly demeanor, and the stamina to work on their feet. You will join a team dedicated to delivering exceptional guest experiences and a safe, clean environment.

Qualifications

• Experience in hotel housekeeping or similar environment preferred.
• Neat, pleasant personality and a professional appearance.
• Strong time management and organizational skills.
• Clear communication with guests and team members.
• Physically able to stand, lift and move with care for extended periods.

Responsibilities

• Engage with guests to ensure a positive stay.
• Maintain cleanliness and sanitation of guest rooms and public areas.
• Organize and stock housekeeping supplies and carts.
• Report maintenance issues and safety hazards.
• Follow safety policies and protect guest property.

Skills

Housekeeping

Time management

Effective communication

Attention to detail

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Costa d'Este Beach Resort & Spa is a luxury resort located in Vero Beach, Florida. The resort's rooms and suites are spacious and luxuriously appointed, with many offering stunning views of the ocean or the pool. Costa d'Este Beach Resort & Spa is the perfect place to relax and rejuvenate on Florida's beautiful Treasure Coast. The resort's stunning location, luxurious accommodations, and endless amenities make it a popular destination for couples, families, and groups of friends.

What you will have an opportunity to do:

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel room attendants have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Experienced room attendants who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Costa d' Este and Pyramid Global Hospitality.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Keep work cart orderly and properly stocked
• Proper utilization of equipment supplies and guest amenities
• Thorough cleanliness and sanitation of assigned guest areas
• Daily changing and inspection of linens and towels, following the standards set
• Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
• Respect for guests' property should always be exercised
• Responsible care of equipment
• Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
• Remain alert, courteous, and helpful to the guests and co-workers always
• Perform other related duties as requested by Inspector, Supervisor, or Manager

What are we looking for?

QUALIFICATIONS:

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.
• Must be able to lift the corner/sides of he