Housekeeping Supervisor

Four Seasons Hotel and Resorts Gruppe; Vail (CO); On-site; Full time

Job summary

Join a renowned hospitality brand as a Housekeeping Supervisor in Vail, Colorado, where you will oversee a dedicated team ensuring exceptional standards are met. This full-time role requires strong leadership qualities and attention to detail, alongside a passion for providing outstanding guest experiences. Enjoy competitive pay and numerous benefits while elevating your career in a collaborative environment.

Benefits

Winter Season Lifestyle Benefit

401k participation with company matching

Competitive medical, dental, and life insurance

Discounted travel and F&B services

Employee cafeteria

Complimentary dry cleaning of uniforms

Qualifications

• 1+ years of related experience required.
• Ability to work with minimum supervision.
• Bilingual in Spanish preferred.

Responsibilities

• Supervise housekeeping staff and inspect work.
• Train and schedule staff daily.
• Coordinate work orders and monitor performance.

Skills

Interpersonal skills

Relationship-building

Tools

Opera

HotSOS

REX systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.

Housekeeping Supervisor

About the role:

This role assists the Assistant Housekeeping Managersto supervise the housekeeping staff to ensure guest rooms and public areas are cleaned to standard.Will be responsible for inspecting the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of the hotel.

What you will do:

• Trains and coaches, the staff. Schedules work to be done daily and monitors each Room Attendant’s daily progress.

• Inspects completed rooms to ensure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency.

• Coordinates work orders in assigned section. Follows up to be sure work is completed.

• Releases checkout rooms to be sold.

• Monitors the performance of House Attendants.

• Assures that there are sufficient supplies on the guest floors.

• Checks cleanliness of guest corridors, stairwells, elevators and linen closets.

• Executes inventories of linens and all housekeeping supplies.

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Areas Attendant, Room Attendant and House Attendant.

• Works harmoniously and professionally with co-workers and supervisors.

What you bring:

• Minimum1+ years of related or equivalent experience is required.

• Strong interpersonal and relationship-building skills to work with cross-functional teams.

• Must be able to work all shifts including AM's, PM's, weekends, and holidays.

• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision.

• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day.

• Ability to satisfactorily communicate in English is essential, as is computer proficiency with Opera, HotSOS and REX systems are also preferred. Prefer bilingual in Spanish.

• This location and this job require applicants to have current work authorization in the in the United States.

What we offer:

• Wage is $28.57 per hour

• Winter Season Lifestyle Benefit

• Merchant Pass and Eco Passes Available

• 401k participation with company matching program

• Competitive Benefits: Medical, Dental and Life Insurance

• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.

• Employee Cafeteria available for meals.

• Complimentary dry cleaning of uniforms

• Be yourself and become a member of a work family that cares about you and invests in your development.

• Elevate your craft here and abroad!

• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.

Schedule & Hours:

• This is a full-time position.

• A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:

• http://fourseasons.com/vail/phots-and-videos//

• We Are Four Seasons Video

• http://jobs.fourseasons.com/

• https://www.linkedin.com/company/four-seasons-hotels-and-resorts

• https://www.facebook.com/FourSeasonsJobs

• https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf