Housekeeping Supervisor

Huntington Hotels; Tustin (CA); On-site; USD 75,000 - 80,000; Full time

Job summary

Newport Dunes Resort seeks a Housekeeping and Grounds Supervisor to maintain the property in peak condition. You will manage 2–3 supervisors and a team of 23–35 employees across housekeeping and grounds, directing daily operations and ensuring exceptional cleanliness and guest satisfaction.

The role requires bilingual Spanish/English, strong communication, and proficiency with Excel, Word, and Outlook. Prior hotel/motel property management experience preferred.

Qualifications

• Previous experience managing a team of housekeeping and grounds employees.
• Ability to communicate with Management, Guests, Clients, and Personnel.
• Knowledge of Excel, Word, and Outlook for daily operations.
• Associates degree or equivalent from two-year college or technical school; or related experience.
• Bilingual in Spanish and English is required.

Responsibilities

• Oversee and coordinate housekeeping and grounds operations.
• Supervise 2–3 supervisors and 23–35 frontline staff.
• Direct and evaluate overall housekeeping and grounds performance.
• Interview, hire, train, and develop team members; assign and direct work; document performance.

Skills

Team management

Communication skills

Bilingual Spanish/English

Computer skills

Education

Associate degree or equivalent

Tools

Excel

Word

Outlook

Job description

Salary Range $75,000.00 - $80,000.00 Salary/year

Description

Maintain the entire property in the highest state of cleanliness, meeting Newport Dunes Resort standards. Administrates, coordinates, manages, and supervises the Housekeeping and Grounds personnel. Maintains the property as aesthetically pleasing, environmentally safe, and a guest friendly atmosphere.

Duties Include:

Overseeing the management of 2-3 supervisors and supervises 23-35 employees in the housekeeping and grounds departments.

Responsible for the overall direction, coordination, and evaluation of Housekeeping and Grounds.

Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Required Skills, Education and Experience:

• Previous experience managing a team of housekeeping and grounds employees through motivation, coaching and development.
• Perform each essential duty satisfactorily.
• Expertly perform the functions of a housekeeper and grounds.
• Hotel/Motel, or Multi-Family property management experience.
• Ability to effectively follow and issue instructions.
• Ability to properly communicate with Management, Guests, Clients, and Personnel.
• Ability and desire to learn and implement new ideas and skills.
• Must be conscientious with good work habits.
• Have and maintain a friendly demeanor.
• Must be bilingual in Spanish and English
• Knowledge and ability to utilize proper communication skills.
• Skills in computer programs (Excel, Word, and Outlook).
• Associates degree (AA or AS) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.