Housekeeping Supervisor

ARK; Triadelphia (WV); On-site; USD 21,000 - 25,000; Full time

Job summary

ARK is seeking a housekeeping manager to oversee sanitation and guest service for our hotel. You will lead the housekeeping team, ensure staff meet high cleanliness standards, and maintain stocked supplies. The role requires prior supervisory experience and a commitment to guest satisfaction.

Responsibilities include supervising daily operations, ordering supplies, budgeting, and training staff to uphold ARK's standards of cleanliness and service excellence.

Qualifications

• Over 2 years of experience in guest services or hospitality.
• A High school diploma or GED is required.
• Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• Must possess excellent leadership, organizing, and customer service skills

Responsibilities

• Order cleaning supplies as needed, control inventory and manage the department budget
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests

Skills

Leadership

Customer service

Supervisory experience

Hospitality

Education

High school diploma or GED

Tools

Cleaning equipment

Job description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you,

Compensation

$15 - $18 hourly

Qualifications

• Over 2 years of experience in guest services or hospitality
• A High school diploma or GED is required
• Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• Must possess excellent leadership, organizing, and customer service skills

Responsibilities

• Order cleaning supplies as needed, control inventory and manage the department budget
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests