Housekeeping Supervisor

Regency Hotel Management, Inc.; Traverse City (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A renowned hospitality company seeks a detail-oriented Housekeeping Supervisor to lead their housekeeping team. Responsibilities include supervising daily operations, ensuring high cleanliness standards, training staff, and addressing guest concerns. The ideal candidate will possess strong leadership skills and a commitment to excellence in service delivery.

Qualifications

• Proven experience as a Housekeeping Supervisor or similar role.
• Strong leadership and team management skills.
• Ability to work under pressure and handle guest feedback.

Responsibilities

• Supervise and guide housekeeping team in daily tasks.
• Inspect rooms and public spaces for cleanliness.
• Manage inventory of cleaning supplies and amenities.

Skills

Leadership

Communication

Problem-Solving

Attention to Detail

Tools

Housekeeping Management Systems

Job description

Overview:
We are seeking an experienced and detail-oriented Housekeeping Supervisor to lead our housekeeping team. The ideal candidate will be responsible for ensuring the cleanliness, organization, and presentation of guest rooms and public areas while maintaining high standards of service and guest satisfaction.

Key Responsibilities:

• Supervise and guide the housekeeping team in daily cleaning and maintenance tasks.
• Inspect guest rooms and public spaces to ensure adherence to cleanliness standards.
• Train, mentor, and evaluate housekeeping staff to ensure efficiency and high performance.
• Manage inventory of cleaning supplies, linens, and guest amenities, coordinating with suppliers as needed.
• Address guest concerns or requests related to housekeeping services in a prompt and professional manner.
• Ensure compliance with safety and sanitation regulations.
• Assist in scheduling staff and managing housekeeping budgets.
• Collaborate with other departments (front desk, maintenance) to ensure smooth operations.
• Maintain up-to-date records of cleaning assignments and staff performance.

Qualifications:

• Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Keen attention to detail and a commitment to maintaining high standards.
• Ability to work under pressure and handle guest feedback.
• Proficiency in housekeeping management systems is a plus.

Schedule:

• Flexible to work weekends, holidays, and various shifts as required.