Housekeeping Supervisor

10 John C. Lincoln Medical Center; Tempe (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

HonorHealth in Tempe, AZ is seeking a Patient-Focused Environmental Services Supervisor to lead a diverse team within the Environmental Services department. You will oversee patient room cleaning, linen services, and waste disposal while ensuring top care standards for patients, staff, and visitors.

The role requires 2 years of supervisory experience, 3 years in EVS, and 4 years in healthcare leadership; a high school diploma or GED is preferred.

Qualifications

• Supervisory experience required.
• EVS experience preferred.
• Healthcare management/leadership experience preferred.

Responsibilities

• Lead and motivate shift staff; supervise a cross-functional team.
• Interview, hire, coach, mentor, and discipline staff; complete evaluations.
• Ensure compliance with departmental and organizational policies."
• Oversee patient room cleaning, nursing/non-nursing areas, and cleaning of restrooms and lounges.
• Manage linen, trash, hazardous waste, floor care, and supply room operations.
• Allocate resources and monitor budget variances; participate in FY budget processes.

Skills

Leadership

Coaching

Education

High School Diploma or GED

Job description

Primary City/State: Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281

Category: Waste Management

Shift: Evening

Department: Environmental Services

Available Shifts

We are currently hiring for the following schedules:

5:00 PM - 1:30 AM (Days off vary, working every other weekend)

Why Join Us?

All positions are full-time and may require flexibility based on business needs.

Competitive pay + sign-on bonus up to $2,500

Consistent full-time hours

Opportunity for growth and advancement

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY

Provides leadership, mentorship, and coaching while supervising a cross functional, and culturally diverse team. Motivates and provides incentives in the effort to ensure a high quality patient, staff, and visitor's hospital experience. Supervises staff to ensure compliance with all departmental and organizational policies. Supervises the staff workflow and completion of tasks in the following areas: Occupied Patient Room cleaning, Discharged Patient Room Cleaning, Nursing and Non-Nursing areas, Work Request Orders, Public and Private Restrooms, Public and Private Lounge Areas, Linen Services, Trash and Hazardous Waste Disposal, Floor Care, and Special Projects. Serves as liaison and first point of contact for all internal and external issues related to Environmental Services operations and services provided to patient, staff, and visitors. In performance of all duties, must promote and support all programs, initiatives, the Mission, Vision, Values, and Code of Conduct of the organization.

ESSENTIAL FUNCTIONS

Provides leadership and motivation throughout the shift for staff assigned to specific job duties. Interviews, hires, coaches, mentors, and disciplines staff. Orient, train and complete staff competencies. Completes new hire and annual staff performance evaluations. Provide individual and team directions. Coaches' team for success through pre-service huddles, in-services, individual rounding, and techniques to better communicate, collaborate, and organize workload activities to support a safe environment for patient, staff, and visitors. Develop a team environment that supports staff empowerment, independence and autonomy. Evaluate staff performance individually and as a team. Recognizing and celebrating individual and team achievements.

Mediate, negotiate and resolve staff conflicts. Perform daily inspections for patient room cleaning. Conduct patient, nursing, staff, and customer rounding to assist in setting and meeting customer expectations. Verifies and requests staff have the tools to complete their assignments. Daily per shift, tours facility to meet safety, cleanliness, and décor standards. Ensure prompt responses to service requests. Ensure staff training and compliance with Red Rules, Health Stream Courses, Infectious Control, OSHA, DNV, Department of Health, and State/Federal regulations.

Supervises to ensure compliance with linen, trash, and hazardous waste protocols. Understands, trains, and coaches staff in floor care standards. Ensures floor care equipment operation, maintenance, and storage meet department standards. Ensure department security protocols are met daily for supply room, linen room, laundry room, pagers, spectra phones, and equipment rooms.

Allocate resources; supplies, labor, and services to meet and be in-line with fiscal departmental budgetary guidelines, weekly, monthly, and annually. Budget variances are monitored and corrected.

Prepares draft budget requests and collaborates in the development and submission of FY Operating and Capital Budgets for the Environmental Services department.

Documents all accurate staff actions, competencies, inspection reports, rounding reports, in-services, work sheets, and staff schedules, to file within appropriate time frames.

Performs other duties as assigned.

EDUCATION

High School Diploma or GED Preferred

EXPERIENCE

2 years supervisory Required

3 years in EVS Required

4 years experience in Healthcare Management/Leadership role Preferred

LICENSE AND CERTIFICATIONS

Drivers License (DL) - License Driver License Required

We're all in for your career.