Housekeeping Supervisor

Enchantment Resort; Sedona (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Enchantment Resort in Sedona, Arizona is seeking a Housekeeping Supervisor to assist in maintaining a standard of cleanliness and orderliness throughout the resort. This role involves coaching staff and conducting regular inspections to ensure high-quality service delivery.

The ideal candidate will possess a college degree or equivalent experience, along with strong organizational and communication skills. The position requires teamwork in a fast-paced environment. Experience in both English and Spanish is beneficial.

Qualifications

• Prior housekeeping and supervisory experience required.
• Strong organizational, written, and verbal communication skills needed.
• Ability to perform and prioritize multiple tasks with ease.

Responsibilities

• Assist in coaching and counseling housekeeping staff.
• Conduct inspections of all resort areas and guest rooms.
• Maintain cleanliness and organization of public areas and rooms.
• Ensure proper chemical usage and maintenance of equipment.

Skills

Organizational skills

Written communication

Verbal communication

Team member relations

Bilingual (English and Spanish)

Education

College degree or equivalent work experience

Job description

Are you outgoing, energetic, passionate, and authentic? Enchantment and Mii amo Spa is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day:

Assist in all phases of the housekeeping department responsibilities and operations in order to continuously conform to a high level of standards of cleanliness, orderliness and attractiveness.

Work Performed:

1. Assist in coaching and counseling employees in conjunction with Housekeeping Managers
2. Help conduct inspections of all resort areas and guest rooms
3. Daily control and inventory of all supplies
4. Ensure lost and found items are turned in appropriately to Safety & Security
5. Help with any ongoing training program
6. Communicate all problems and complaints with the Housekeeping management team
7. Know the proper mixture and usage of chemicals and ensure chemical room is kept neat and tidy
8. Ensure equipment is maintained appropriately
9. Ensure carts are returned and kept clean and tidy
10. Other duties as assigned

Supervision Exercised:

Housekeeping staff

Supervision Received:

Housekeeping Managers

Responsibility & Authority:

1. Responsible for keeping rooms and public areas clean and well maintained

2. Help direct and motivate the staff

3. Fills in for managers when necessary

Minimum Requirements:

College degree or equivalent work experience. Prior Housekeeping and supervisory experience. Must have strong organizational skills, excellent written and verbal communication skills and ability to perform and prioritize multiple tasks with ease. Computer skills required. Strong team member relations skills. Working knowledge of English and Spanish is helpful.

Physical Requirements:

20% Sitting

80% walking, standing and bending

Lifting/Carrying up to 50 lbs.

Hearing and Manual dexterity

Distance vision 1-3 feet

Use of cleaning solutions, room spray & bug spray

Ability to work in all types of weather conditions

Ability to drive golf cart