Housekeeping Supervisor

Sonesta International Hotels; Schiller Park (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A hospitality leader is seeking a Housekeeping Supervisor to support the Housekeeping Manager by supervising operations to ensure high standards of cleanliness and guest satisfaction. The role involves training staff, inspecting rooms, and performing cleaning tasks to meet quality expectations. Ideal candidates will have a high school diploma and supervisory experience in housekeeping.

Benefits

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Qualifications

• Two years housekeeping experience including supervisory training.
• Ability to communicate effectively in English.
• Mathematical skills for budgeting and inventory purposes.

Responsibilities

• Assist in supervising the housekeeping and laundry operations.
• Inspect rooms and train room attendants.
• Maintain cleanliness in all areas of the hotel.

Skills

Customer Service

Problem Solving

Organizational Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Join to apply for the Housekeeping Supervisor role at Sonesta International Hotels

3 days ago Be among the first 25 applicants

Join to apply for the Housekeeping Supervisor role at Sonesta International Hotels

Job Description Summary

The Housekeeping Supervisor (HS) works with the Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand’s time, product and placement standards.

Job Description Summary

The Housekeeping Supervisor (HS) works with the Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand’s time, product and placement standards.

Job Description

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the
  
  
  

Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.

• Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making
  
  
  

any recommendations for disciplinary and other human resources-related actions.

• Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public
  
  
  

areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on

corrective action. Provide retraining as needed.

• Assist with training of employees and ensuring that they have the tools and equipment needed to effectively
  
  
  

carry out their respective job duties.

• Assist with scheduling and room cleaning assignments to ensure proper coverage.
• May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure
  
  
  

guest satisfaction and owner expectations.

• Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies.
• Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order.
• Manage procedures of lost and found items.
• Promote teamwork and quality service through daily communication and coordination with other shifts and
  
  
  

departmental management.

• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.
  
  
  

QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or equivalent plus two years housekeeping experience including some supervisory
  
  
  

training/experience.

• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive
  
  
  

instructions for the day and/or to read equipment manuals including safety information.

• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Will be required to regularly use commercial cleaning chemicals.
• Carrying, lifting or pulling items weighing up to 50 pounds.
• Will be required to work mornings, evening, weekends, and holidays.
  
  
  

Additional Job Information/Anticipated

Pay Range

• “Pay Range $19/hr- 21.00hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
  
  
  

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance”
  
  
  

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Sonesta International Hotels by 2x

Sign in to set job alerts for “Housekeeping Supervisor” roles.

Skokie, IL $118,000.00-$150,000.00 6 days ago

National Director of Plant Operations, CI, and Infrastructure

Chicago, IL $170,000.00-$190,000.00 1 week ago

Chicago, IL $170,000.00-$200,000.00 1 week ago

Chicago, IL $170,000.00-$200,000.00 6 hours ago

Director of Capital Projects and Facilities Management

Chicago, IL $153,927.00-$200,091.00 1 week ago

Chicago, IL $90,000.00-$120,000.00 3 weeks ago

Director of Facilities and Property Management

Director, Facilities, Space Infrastructure and Capital Planning

Chicago, IL $130,000.00-$150,000.00 5 months ago

Facilities and Operations Assistant Director

Schaumburg, IL $114,720.00-$172,080.00 2 weeks ago

Regional Director of Facilities - (Property Management)

Chicago, IL $133,000.00-$139,000.00 3 months ago

Director of Property Operations - Hilton Orrington

Associate Director, Facilities and Project Management

Chicago, IL $177,600.00-$257,600.00 4 days ago

Chicago, IL $65,000.00-$75,000.00 1 week ago

Chicago, IL $55,000.00-$90,000.00 2 weeks ago

Associate Director, Capital Projects, Facilities and Space Infrastructure

Senior Director, Infrastructure Services Division

Chicago, IL $70,000.00-$80,000.00 1 week ago

Palatine, IL $103,000.00-$109,000.00 2 weeks ago

Chicago, IL $180,000.00-$192,000.00 6 days ago

Skokie, IL $82,060.00-$118,000.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.