Housekeeping Supervisor

Thompson Hotels, Inc.; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Thompson Savannah is seeking a proactive Housekeeping Supervisor to lead the luxury service team and ensure immaculate guest rooms with a passion for design and authentic hospitality.

You will coach staff, monitor room conditions, manage supplies, and report on labor costs while upholding safety standards. Ideal candidates have 1+ year in luxury hotel environments and a high school diploma.

Qualifications

• 1+ years of relevant work experience in luxury hotel settings.
• Experience within luxury brand/markets.
• High school diploma or GED required.

Responsibilities

• Oversees and manages the performance of housekeepers to ensure efficient and profitable operations.
• Coach and train all housekeepers to ensure superior products for guest satisfaction.
• Inspects guestrooms and gives appropriate feedback to housekeepers.
• Prepare and analyze reports on labor cost and production of operation.
• Participate in the daily line-up and regular training/departmental meetings.
• Maintain Supplies and report to Executive Housekeeping Manager items to be ordered for efficient operations on a daily basis.
• Adhere to safety guidelines and assist with corrective action to continuously improve service results.
• Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate
• All other duties as assigned by leadership

Skills

1+ years of relevant work experience

Luxury brand experience

Education

High school diploma or General Education Degree

Job description

Summary

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

• Oversees and manages the performance of housekeepers to ensure efficient and profitable operations.
• Coach and train all housekeepers to ensure superior products for guest satisfaction.
• Inspects guestrooms and gives appropriate feedback to housekeepers
• Periodically inventories supply and equipment
• Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines.
• Inspects and evaluates physical condition of establishment
• Prepare and analyze reports on labor cost and production of operation
• Participate in the daily line-up and regular training/departmental meetings
• Maintain Supplies and report to Executive Housekeeping Manager Items to be ordered for efficient operations on a daily basis
• Adhere to safety guidelines
• Assists with corrective action to continuously improve service results
• Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate
• All other duties as assigned by leadership

Organization- Thompson Savannah

Summary

We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.

• Oversees and manages the performance of housekeepers to ensure efficient and profitable operations.
• Coach and train all housekeepers to ensure superior products for guest satisfaction.
• Inspects guestrooms and gives appropriate feedback to housekeepers
• Periodically inventories supply and equipment
• Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines.
• Inspects and evaluates physical condition of establishment
• Prepare and analyze reports on labor cost and production of operation
• Participate in the daily line-up and regular training/departmental meetings
• Maintain Supplies and report to Executive Housekeeping Manager Items to be ordered for efficient operations on a daily basis
• Adhere to safety guidelines
• Assists with corrective action to continuously improve service results
• Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate
• All other duties as assigned by leadership

Qualifications

• High school diploma or General Education Degree
• 1+ years of relevant work experience in similar scope and title
• Experience within luxury brand/markets