Housekeeping Supervisor

Atrium Hospitality; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor for the Embassy Suites in Portland. The role involves supervising housekeeping staff, ensuring cleanliness standards, and coordinating room readiness. The ideal candidate will have prior housekeeping experience and a strong commitment to service excellence.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Tuition reimbursement

Travel Discounts

Qualifications

• Six months of housekeeping and/or related experience required.
• Basic computer knowledge preferred.

Responsibilities

• Supervise housekeeping associates to ensure cleanliness standards.
• Inspect guest rooms and public spaces for compliance.
• Coordinate activities with other departments.

Skills

Teamwork

Service

Perseverance

Inclusion

Respect

Innovation

Education

High school diploma or equivalent

Job description

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Hotel

Portland Embassy Suites

7900 Northeast 82nd Avenue

Portland, OR 97220

Housekeeping Supervisor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
  
  

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Embassy Suites Portland Airport - located on Airport Way

Enjoy A Free Shift Meal, Free Employee Parking & Travel Discounts when you join our Embassy Suites Family

Full Time Position

Must have Open Availability including Weekends and Holidays

Approximate shift range 9am-6pm

Pay scale $19.00-$20.00 per hour

The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.

The primary purpose of the Housekeeping Supervisor is to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness with other departments.

Primary Purpose

The primary purpose of the Housekeeping Supervisor is to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness with other departments.

Work Performed

The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards;
• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met;
• Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values;
• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses;
• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control;
• Open and close housekeeping department by assigning and monitoring daily operations;
• Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned;
• Promote sanitation, safety, and security efforts of the hotel;
• Assist with scheduling Associates according to business levels;
• Able to conduct daily stand-up with the housekeeping team;
• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe;
• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries, and safety hazards, or unsafe work conditions to leadership; and
• Any and all other work as required to complete the primary purpose of the position.
  
  

Qualifications

Required Prior Experience:

Six (6) months of housekeeping and/or related experience

Preferred Prior Experience

Hospitality experience

Preferred Education

High school diploma or equivalent

Preferred Technology

Basic computer knowledge

Able to lift a minimum of 50 lbs occasionally and 25 lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other

Flexible to work dayshifts, early mornings, evenings, nights, weekends, and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy