Housekeeping Supervisor

Benchmark Hospitality at DU; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a Housekeeping Supervisor to lead a dedicated team in maintaining the highest cleanliness standards. This role involves training staff, managing schedules, and ensuring guest satisfaction through efficient housekeeping operations. The company is committed to fostering a supportive work environment that values employee growth and development, offering comprehensive benefits and unique perks. Join a team that prioritizes exceptional guest experiences and values its employees, making a meaningful impact in the hospitality sector.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• High School diploma required; supervisory experience preferred.
• Strong attention to detail and excellent communication skills are essential.

Responsibilities

• Lead and direct housekeeping and laundry activities for cleanliness.
• Train and motivate staff while maintaining supply inventories.
• Respond to housekeeping requests from guests in a timely manner.

Skills

Leadership

Attention to Detail

Communication Skills

Supervisory Experience

Ability to Work Under Pressure

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Opening Post Information* : Posted Date 4 days ago (4/9/2025 10:04 PM)

Opening ID 2025-54163

# of Openings 1

Job Locations US-PA-Philadelphia

Department Housekeeping

Position Type Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

Description

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include:

• Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
• Inspect guest rooms, public areas, & heart of the house for cleanliness.
• Train, motivate, coach, counsel, & discipline staff members.
• Maintain a regularly scheduled cleaning program.
• Prepare weekly schedule.
• Maintain supply and linen inventories.
• Update room statuses in the computer.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Qualifications

Minimum Experience, Education, Skill & Physical Requirements:

• High School diploma or equivalent required
• Must be able to read, write, understand and speak the English language
• Previous supervisory experience strongly preferred
• General knowledge of cleaning chemicals and their safety preferred
• Must be able to lift up to 20 pounds and carry up to 10 pounds
• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
• Strong attention to detail required
• Must be able to work under pressure and simultaneously prioritize multiple projects
• Must be flexible in hours and days worked
• Must be capable of working in a fast paced environment with multiple interruptions
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities