Housekeeping Supervisor

Atrium Hospitality; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Atrium Hospitality is seeking a Housekeeping Supervisor for the Norfolk Sheraton. This role involves ensuring exceptional guest experiences by supervising housekeeping staff and maintaining cleanliness standards. Ideal candidates will have prior housekeeping experience and a commitment to teamwork and service excellence.

Benefits

401(k) plan with company match

Comprehensive health coverage

Paid time off & vacation

Tuition reimbursement

DailyPay

Qualifications

• Six months of housekeeping and/or related experience required.
• Hospitality experience preferred.
• Able to lift a minimum of 50lbs occasionally.

Responsibilities

• Supervise housekeeping associates to ensure brand standards.
• Inspect guest rooms and public spaces for cleanliness.
• Coordinate activities with other departments.

Skills

Teamwork

Communication

Leadership

Problem Solving

Education

High school diploma or equivalent

Tools

Basic computer knowledge

Job description

Hotel:

Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Housekeeping Supervisor Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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Reports To: All Purpose Manager or Executive Housekeeper

Equipment: Uniform

Primary Purpose:

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Work Performed:

The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards ;

• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met ;

• Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values ;

• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses ;

• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control ;

• open and close housekeeping department by assigning and monitoring daily operations ;

• Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned ;

• Promote sanitation, safety, and security efforts of the hotel ;

• Assist with scheduling Associates according to business levels;

• Able to conduct daily stand up with the housekeeping team ;

• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe ;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership ; and

• Any an d all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6) months of housekeeping and/or related experience

Preferred Prior Experience:

Hospitality experience

Preferred Education:

High school diploma or equivalent

Preferred Technology:

Basic computer knowledge

Physical:

A ble to lift a minimum of 50lbs occasionally and 25lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Fl exible to work day shifts, early mornings, evenings, nights, weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy