Housekeeping Supervisor

The Barnett; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Barnett in New Orleans is seeking a dedicated Housekeeping Supervisor to oversee daily housekeeping operations and ensure rooms and public areas meet cleanliness and brand standards.

You will train staff, inspect spaces, manage supplies, and respond to guest requests while maintaining high guest satisfaction. Prior supervisory experience and familiarity with PMS systems are a plus. This role requires flexibility across shifts and weekends.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred.
• Minimum 1 year of housekeeping experience in a hotel environment.
• Prior supervisory or lead experience preferred.
• Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera) a plus.

Responsibilities

• Supervise and support housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.
• Assist with training new employees on cleaning procedures and safety guidelines.
• Ensure carts, closets, and supply rooms are clean, stocked, and organized.
• Address guest requests and resolve issues professionally and promptly.
• Monitor productivity and assist with scheduling and labor management.
• Maintain accurate records of inspections, assignments, and supply usage.
• Uphold all safety, sanitation, and company policies.
• Perform additional duties as assigned by management.

Job description

234 rooms | 16,000 sq. ft. meeting/event spaceAmenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces.A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar’s New Orleans and the Caesar’s Superdome. Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease. Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need. The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest.The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining a high level of guest satisfaction.MINIMUM REQUIREMENTSEducationHigh school diploma or equivalent required.Hospitality coursework or certification preferred.ExperienceMinimum 1 year of housekeeping experience in a hotel environment.Prior supervisory or lead experience preferred.Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.Skills & KnowledgeStrong attention to detail and quality standards.Excellent communication, leadership, and problem-solving skills.Ability to train, coach, and motivate team members.Strong organizational and time management abilities.Knowledge of cleaning procedures, safety protocols, and chemical handling.Ability to lift, push, and pull up to 50–75 lbs.Flexibility to work various shifts, including weekends and holidays.Job Duties & ResponsibilitiesSupervise and support housekeeping staff during daily operations.Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.Assist with training new employees on cleaning procedures and safety guidelines.Ensure carts, closets, and supply rooms are clean, stocked, and organized.Address guest requests and resolve issues professionally and promptly.Report maintenance concerns and ensure timely follow-up.Monitor productivity and assist with scheduling and labor management.Maintain accurate records of inspections, assignments, and supply usage.Uphold all safety, sanitation, and company policies.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.