Housekeeping Supervisor

Holiday Inn Express Miami Airport - Blue Lagoon; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading hotel company is seeking a Housekeeping Supervisor to maintain high cleanliness standards. This role involves training staff, inspecting rooms, and ensuring all housekeeping tasks are completed efficiently. The ideal candidate should have supervisory experience and strong organizational skills.

Benefits

401(k)

Health insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Qualifications

• Minimum six months supervisory experience or one year of comparable housekeeping experience.
• Ability to read and write basic English.
• Effective time management skills.

Responsibilities

• Supervise and direct housekeeping staff to ensure cleanliness.
• Train and monitor performance of room attendants.
• Conduct VIP room inspections for standards compliance.

Skills

Supervisory Skills

Time Management

Communication

Organizational Skills

Education

High School Diploma

Job description

Job Summary

To supervise, direct, assist, and ensure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants, and Housepersons in guest rooms, corridors, and public spaces to maintain Driftwood's high standards of cleanliness.

Essential Job Functions

This description summarizes primary responsibilities and qualifications. It does not include all duties or qualifications that may be required now or in the future. The hotel operates 24/7, so shift days, start times, and hours may vary.

1. Visually inspect VIP rooms, guest rooms, and corridors for cleanliness and appearance.
2. Train and monitor performance of room attendants and housepersons, providing guidance, instruction, communication, counseling, and exercising good judgment. Ensure all tasks are completed within the shift.
3. Keep carts and linen/supply closets clean, neat, and stocked according to departmental guidelines. Verify VIP supplies are in place during VIP room inspections.
4. Report maintenance deficiencies in guest rooms and corridors.
5. Expedite special guest requests, such as extra towels, blankets, or pillows.
6. Check all vacant, ready, and stay-over rooms daily.
7. Check out of order rooms daily.
8. Identify showrooms for the Sales Department.
9. Turn in all lost and found items and guest room keys.
10. Adhere to all company policies and procedures.
11. Follow safety and security procedures and rules.
12. Know department fire prevention and emergency procedures.
13. Utilize protective equipment.
14. Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
15. Maintain a safe work environment by following safety and security protocols.
16. Ensure all team members maintain a neat, clean, and well-groomed appearance, as outlined in the team member handbook.
17. Perform any related duties as requested by management.
18. Assist other housekeeping personnel when needed.

Knowledge, Skills & Abilities

• Any combination of education and experience providing the required knowledge, skills, and abilities. High school education preferred.
• Minimum six months supervisory experience or one year of comparable housekeeping experience.
• Ability to read and write basic English to complete forms like room status reports.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to organize, prioritize work, and meet deadlines.
• Exercise judgment and control over subordinate performance.
• Provide information and answer questions from guests and colleagues.
• Effective time management skills.

Physical Demands

• Ability to lift, reach, bend, stoop, stand, walk continuously, climb stairs, and push or pull heavy equipment.
• Pushing heavy carts.
• Lifting up to 50 pounds.
• Stand and walk for extended periods, often long durations.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality