Housekeeping Supervisor

Castlepark; Ligonier (Westmoreland County); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a leading leisure park operator, seeking a Park Services Team Member to ensure a clean and welcoming environment for guests. This role involves maintaining the park's cleanliness, executing cleaning tasks, and providing exceptional customer service. Ideal candidates will be detail-oriented, possess a valid driver's license, and have the ability to operate motorized equipment. Join a vibrant team where your contributions will enhance the guest experience and support a fun-filled atmosphere. If you're ready to embrace a dynamic role in a beloved family-friendly park, this is the perfect chance to ignite your career!

Benefits

Flexible Schedule

Team Member Benefits

Professional Development Opportunities

Qualifications

• Must be at least 18 years old and possess a valid driver’s license.
• Strong attention to detail and exceptional customer service skills required.

Responsibilities

• Maintain cleanliness of the park, including restrooms and public areas.
• Provide exceptional guest service and assist with inquiries.
• Monitor for safety hazards and perform basic maintenance tasks.

Skills

Customer Service Skills

Attention to Detail

Ability to Operate Motorized Equipment

Bilingual Skills (Spanish or other)

Education

No formal education required

Tools

Cleaning Equipment

Golf Cart

Job description

locations Idlewild & Soakzone, PO Box C, Ligonier, PA 15658, United States of America

Idlewild and Soakzone: Park Services Team Member

posted on Posted 30+ Days Ago

job requisition id JR105342

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We are currently looking for a:

Idlewild and Soakzone: Park Services Team Member

Roles & Responsibilities:

• Maintain the cleanliness of the park in both outdoor areas and indoor office spaces (A Big Part of this job is maintaining, stocking, and cleaning restrooms around the park.)
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Complete regular and rotating weekly cleaning tasks as assigned during shift periods
• Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers
• Provide exceptional guest service by assisting guests with their questions or issues
• Ensure the park pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
• Check toilet paper, soap dispensers, in restrooms and replace supplies
• Sweep, mop and/or scrub interior floors
• Operate golf-carts, vehicles, or other motorized equipment to perform daily duties
• Perform basic maintenance duties (e.g. unclogging the toilet or changing light bulbs)
• Accurately and promptly report maintenance problems to proper authorities
• Preserve landscaping of park (pulling weeds, watering flowers)
• Ensure benches and flowerbeds are clean and free of debris
• Properly handle, label, and store cleaning chemicals and supplies
• Protect guests' belongings, deliver lost and found items immediately
• Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)
• Maintain records on all work completed and safety inspections
• Ensure ADA standards are met in each location
• All other duties and special projects assigned by leadership

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Education and Experience:

• No education requirements for this position
• Previous work experience is not required

Requirements:

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess a valid driver’s license and a good driving record
• Ability to safely and efficiently operate motorized vehicles and equipment
• Ability to comply with all uniform policies
• Must possess strong attention to detail and desire to keep park clean and presentable
• Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to all outdoor and indoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
• Subject to bloodborne pathogens; Proper PPE is required in these situations.
• Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits:

Do not miss the chance to spark your career now!