Housekeeping Supervisor

The Waters; Lake Farm Estates (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

The Waters of Smyrna is seeking a Housekeeping Supervisor to oversee daily operations, staffing, and supplies, ensuring a clean, safe, welcoming environment for residents. You will supervise staff, schedule coverage, train and evaluate performance, manage budgets and records, and coordinate with other departments to maintain high standards of cleanliness and resident satisfaction.

This leadership role emphasizes hands-on supervision, teamwork, compliance, and exceptional customer service for

Qualifications

• High School graduate preferred; experience supervising staff.
• Proven ability to supervise and manage housekeeping staff.
• Experience with budgets, inventories, and records.
• Willingness to complete facility orientation and in-service training.

Responsibilities

• Supervise housekeeping staff and schedules adequate coverage
• Train, evaluate, counsel, and discipline housekeeping personnel
• Assist in recruitment, interviewing, selection and termination of housekeeping staff
• Ensure cleaning schedules are followed and coordinate daily housekeeping with other departments
• Maintain records, manage budgets and supplies, and act as a working supervisor

Skills

Staff supervision

Staff scheduling

Budget management

Customer service

Training & coaching

Interpersonal communication

Education

High school diploma or equivalent

Job description

Housekeeping Supervisor

Join The Waters of Smyrna, a compassionate and attentive community dedicated to providing exceptional care, as our new Housekeeping Supervisor! As a key member of our team, you will be responsible for the daily operations of our housekeeping department, including staffing, supply ordering, and supervision.

About the Housekeeping Supervisor Role:

As a Housekeeping Supervisor, you will be responsible for:

• Supervising housekeeping personnel and schedules adequate coverage

• Assigning duties and evaluating work performance, as necessary

• Maintaining pertinent records, managing budgets and supplies, and functioning as a working supervisor in all areas of responsibility

• Developing long-range, short-range, and daily plans for the housekeeping service of the facility

• Providing exceptional customer service to residents, family members, and co-workers

Essential Duties/Responsibilities:

• Attends all mandatory in-services by employee's anniversary date

• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team

• Demonstrates ability to adjust to changes in shift assignments to meet facility needs

• Communicates and observes the Corporate Compliance Program effectively and complies with Code of Conduct when performing work functions

• Other duties as assigned by the Administrator

Role Responsibilities – Administrative Duties:

• Supervises staff and assists with all aspects of cleaning and maintaining the facility interior and grounds

• Trains, evaluates, counsels, and disciplines housekeeping personnel

• Assists in the recruitment, interviewing, and selection and termination of housekeeping personnel

• Ensures cleaning schedules are followed and coordinates daily housekeeping services with other departments

• Maintains pertinent records, manages budgets and supplies, and functions as a working supervisor in all areas of responsibility

Role Responsibilities – Interpersonal Skills:

• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information

• Interacts with resident and family members, co-workers, clinical and ancillary staff in non-judgmental, supportive and calm manner

• Addresses resident and family satisfaction issues immediately by reporting them to the Supervisor in a professional manner

• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning

Education/Experience:

• High School graduate preferred, or experience in a related field

• Possesses strong experience in the ability to supervise others

• Successfully completes facility conducted orientation, mandatory training and in-service programs