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The Waters of Smyrna seeks a Housekeeping Supervisor to lead the housekeeping team, schedule staff, and monitor cleaning standards to ensure a safe, welcoming environment for residents and visitors.
You will manage supplies and budgets, train staff, and coordinate with other departments while maintaining a calm, patient approach with residents. This role emphasizes collaboration and hands-on leadership in a care-focused setting.
Join The Waters of Smyrna, a compassionate and attentive community dedicated to providing exceptional care, as our new Housekeeping Supervisor! As a key member of our team, you will be responsible for the daily operations of our housekeeping department, including staffing, supply ordering, and supervision.
About the Housekeeping Supervisor Role:
As a Housekeeping Supervisor, you will be responsible for:
Supervising housekeeping personnel and schedules adequate coverage
Assigning duties and evaluating work performance, as necessary
Maintaining pertinent records, managing budgets and supplies, and functioning as a working supervisor in all areas of responsibility
Developing long-range, short-range, and daily plans for the housekeeping service of the facility
Providing exceptional customer service to residents, family members, and co-workers
Essential Duties/Responsibilities:
Attends all mandatory in-services by employee's anniversary date
Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
Demonstrates ability to adjust to changes in shift assignments to meet facility needs
Communicates and observes the Corporate Compliance Program effectively and complies with Code of Conduct when performing work functions
Other duties as assigned by the Administrator
Role Responsibilities – Administrative Duties:
Supervises staff and assists with all aspects of cleaning and maintaining the facility interior and grounds
Trains, evaluates, counsels, and disciplines housekeeping personnel
Assists in the recruitment, interviewing, and selection and termination of housekeeping personnel
Ensures cleaning schedules are followed and coordinates daily housekeeping services with other departments
Maintains pertinent records, manages budgets and supplies, and functions as a working supervisor in all areas of responsibility
Role Responsibilities – Interpersonal Skills:
Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information
Interacts with resident and family members, co-workers, clinical and ancillary staff in non-judgmental, supportive and calm manner
Addresses resident and family satisfaction issues immediately by reporting them to the Supervisor in a professional manner
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning
Education/Experience:
High School graduate preferred, or experience in a related field
Possesses strong experience in the ability to supervise others
Successfully completes facility conducted orientation, mandatory training and in-service programs