Housekeeping Supervisor

Kent State University; Kent (OH); On-site; Full time

Job summary

Kent State University seeks a Housekeeping Supervisor to oversee custodial activities at the Kent Campus. The role involves planning and supervising staff activities, ensuring cleanliness standards, and managing employee performance. Ideal candidates will have supervisory experience and a commitment to maintaining a welcoming environment.

Qualifications

• A minimum of two (2) years of custodial experience.
• One (1) year supervisory experience.
• Valid Ohio driver's license with safe driving record.

Responsibilities

• Plans and supervises custodial activities within designated buildings.
• Supervises the custodial staff, assigns tasks and evaluates performance.
• Maintains records regarding employees' work hours and training needs.

Skills

Interpersonal communication

Written communication

Computer skills

Education

High school diploma or equivalent

Job description

Job Title:

Housekeeping Supervisor

Physical Location:

Kent Campus - Kent, OH

Salary:

$21.25 per hour

Basic Function:

Plans and supervises custodial activities and staff within a designated building or group of buildings on a single shift. Reports to Assistant Housekeeping Manager, Housekeeping Manager, or other designee.

Additional Basic Function – if applicable:

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following:

Plans the daily custodial activities within a designated building or group of buildings.

Supervises Custodial Crew Leaders, Custodial Workers, Laborers, and other classified, temporary, or student employees engaged in custodial activities on a single shift; has authority and responsibility to exercise independent judgment in:

- Planning and directing the work activities of employees.

- Assigning and monitoring work duties and responsibilities.

- Establishing and modifying work methods, schedules, and priorities.

- Interviewing job applicants and conducting performance evaluations of classified employees.

- Recommending formal personnel actions (e.g. hiring, termination, promotion, discipline, layoff/recall) for assigned employees and initiating appropriate action to implement recommendations.

- Communicating and enforcing policies and procedures, resolving problems, addressing employee concerns and complaints and adjusting grievances.

- Maintaining and monitoring records regarding employees' work hours, overtime/compensatory time, sick leave, vacation, performance, and other information as required.

- Authorizing time worked and recommending the approval/disapproval of leave requests.

- Ensuring appropriate training of staff, identifying training needs, and developing and implementing training activities.

Inspects assigned buildings and work areas, including buildings cleaned by contracted employees to ensure proper cleanliness and sanitation standards are maintained.

Prepares electronic reports and presentations.

Maintains inventory; requisitions housekeeping supplies and equipment.

Acts as liaison between departmental staff within facility and advises management of housekeeping needs.

Performs other related duties as required.

Additional Examples of Duties – if applicable:

Minimum Qualifications:

High school diploma or equivalent. A minimum of two (2) years of custodial experience, to include one (1) year supervisory experience.

License/Certification:

Valid Ohio driver's license with safe driving record.

Knowledge Of:

Inventory control
Custodial operation and appropriate safety practices

Skill In:

Interpersonal communication to effectively interact with university personnel and public in person, electronically, and over the telephone (e.g. to transmit work directives, to discuss and clarify requests for work, to order supplies from vendors) *
Written communication (e.g. to compose correspondence, reports, etc.) *
Computer skills (e.g. word processing and reporting)

Ability To:

Supervise, interview, evaluate, discipline, and train employees
Plan and direct work activities, to manage time effectively and set priorities
Resolve problems independently and make decisions *
Operate and maintain cleaning equipment
Read and comprehend a variety of written materials
Perform basic mathematics (e.g. add, subtract, multiply and divide whole numbers, fractions and decimals and to calculate percentages) *
Work independently or with a team
Promote customer service

Preferred Qualifications – if applicable:

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Moderate work exerting up to 75 pounds of force occasionally and requires light physical effort (e.g. stooping, bending, walking, lifting) to demonstrate equipment use and check work progress. Incumbent may be exposed to occasional discomforts such as dust, dirt, odors, and variable temperatures. Incumbent is required to travel from building to building frequently.

Working Schedule:

Monday through Friday, 4:00 a.m. to 12:30 p.m.; however, schedule may vary to meet departmental needs.

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.