HOUSEKEEPING SUPERVISOR

Jay MK TX LLC; Kansas; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Employee discounts

Job summary

Jay MK TX LLC in Kansas is seeking a Housekeeping Supervisor to oversee daily operations of the housekeeping team, ensuring rooms are spotless and safety standards are met across the property.

You will train staff, inspect rooms, manage supplies, and coordinate with the front desk to prioritize room readiness for guests. This role requires leadership, attention to detail, and the ability to work in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent (required).
• 5+ years of housekeeping experience in a hotel/resort (preferred).
• Previous supervisory experience is a plus.

Responsibilities

• Oversee staff supervision and training of room attendants, housemen, and laundry staff.
• Inspect guest rooms, public areas, and back‑of‑house spaces for cleanliness and safety compliance.
• Monitor supplies, linens, and amenities; optimize resource usage and control costs.
• Address guest requests and complaints promptly and professionally, including VIP rooms and special requests.
• Enforce health, safety, sanitation policies and handle hazardous materials properly.
• Maintain logs of cleaned rooms, lost-and-found items, and maintenance reports; coordinate with front desk.

Skills

Leadership

Time-management

Attention to detail

Work under pressure

Basic computer skills

Education

High school diploma or equivalent

Job description

Job Description

The Housekeeping Supervisor oversees the daily operations of the housekeeping staff to ensure cleanliness, maintenance, and guest satisfaction. This role involves inspecting rooms, training staff, managing supplies, and maintaining high hygiene and safety standards.

Key Responsibilities:

1. Staff Supervision & Training

• Assign tasks to room attendants, housemen, and laundry staff.

• Train new employees on cleaning procedures, safety protocols, and hotel standards.

• Monitor staff performance and provide feedback.

2. Room & Facility Inspections

• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and compliance with hotel standards.

• Report maintenance issues to the engineering department.

3. Inventory & Supplies Management

• Monitor and replenish cleaning supplies, linens, and amenities.

• Control costs by minimizing waste and optimizing resource usage.

4. Guest Satisfaction & Complaints

• Address guest requests and complaints promptly and professionally.

• Ensure VIP rooms and special requests are handled efficiently.

5. Safety & Compliance

• Enforce health, safety, brand expectation and sanitation policies.

• Ensure proper handling of hazardous materials (e.g., chemicals, sharps).

6. Reporting & Coordination

• Maintain logs of cleaned rooms, lost-and-found items, and maintenance reports.

• Communicate with front desk and other departments to prioritize room readiness.

Qualifications & Skills:

Education & Experience:

• High school diploma or equivalent (required).

• 5+ years of housekeeping experience in a hotel/resort (preferred).

• Previous supervisory experience is a plus.

Skills:

• Strong leadership and time-management abilities.

• Attention to detail and high standards of cleanliness.

• Ability to work under pressure in a fast-paced environment.

• Basic computer skills.

Physical Requirements:

• Ability to stand/walk for long hours and lift up to 25 lbs.

Work Schedule:

• Flexible availability, including weekends, holidays, and occasional overtime.

Benefits (Customize as Needed)

• Competitive salary, health insurance, paid time off, employee discounts.