Housekeeping Supervisor

Residence Inn Independence - 3700 Arrowhead Avenue; Independence (MO); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee assistance program

Employee hotel room discount

Paid training

Job summary

Atira Hotels is seeking a part-time Housekeeping Supervisor at Residence Inn Independence, MO (3700 Arrowhead Avenue). You will oversee cleaning staff, assign duties, and ensure rooms and public spaces meet high standards. Responsibilities include training, inspections, and coordinating with other departments to maintain smooth operations.

The role emphasizes staff development, inventory control, and reporting while maintaining guest satisfaction and a positive team environment.

Qualifications

• High school diploma or equivalent required; bachelor’s preferred.
• Minimum 2 years housekeeping supervisory experience in hotel settings.
• Proficiency in Microsoft Office; strong communication skills.

Responsibilities

• Supervise housekeeping staff and assign duties to ensure cleanliness standards.
• Inspect rooms and public areas; investigate issues and take corrective action.
• Coordinate work with other hotel departments and manage scheduling.
• Train staff and conduct orientation; maintain standards and procedures.
• Monitor inventories, payroll, and departmental expenses; prepare reports.
• Address guest concerns and strive to improve service efficiency.

Skills

English fluency

Public relations

Detail-oriented

Teamwork

Communication

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

"Join the Atira Hotels Family and Build a Legacy of Hospitality!"

• Work Location:Residence Inn Independence - 3700 Arrowhead Avenue
• Job Type: Part -time
• Pay:$17 per hour

Job Overview

The Housekeeping Supervisor oversees the work activities of cleaning personnel to ensure that rooms and public spaces in the hotel are clean, orderly, and attractive. Responsibilities include assigning duties, inspecting work, investigating complaints, taking corrective action, conducting training, managing inventories, and recommending staffing changes.

Key Responsibilities

• Supervision and Inspection:
  • Assign duties and inspect work for conformance to cleanliness standards (50-70 rooms daily).
  • Investigate complaints regarding housekeeping services and equipment, taking corrective action as needed.
  • Obtain lists of rooms to be cleaned and prospective check-outs to prepare work assignments.
  • Coordinate work activities among departments.
  • Perform cleaning duties in emergencies or staff shortages.
  • Examine building for repairs or replacement of furniture or equipment and make recommendations to management.
• Training and Development:
  • Conduct orientation and in-service training to explain policies, procedures, and demonstrate equipment use.
  • Establish standards and procedures for housekeeping staff.
  • Screen job applicants, hire new employees, and recommend promotions, transfers, and dismissals.
  • Evaluate records to forecast departmental personnel requirements.
  • Solicit employee feedback and address problems or concerns.
• Inventory and Supplies Management:
  • Inventory stock to ensure adequate supplies.
  • Issue supplies and equipment to workers.
  • Maintain linen and supplies par levels.
• Reporting and Documentation:
  • Prepare reports on room occupancy, payroll, and department expenses.
  • Record data regarding work assignments, personnel actions, and time cards, and prepare periodic reports.
  • Keep management informed of activities and any significant problems.
• Customer Satisfaction:
  • Ensure guest satisfaction by addressing complaints and improving service efficiency.
  • Maintain high morale, a good work environment, and professionalism to increase staff productivity.
  • Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

• Education:
  • High school diploma or equivalent
  • Bachelor’s degree (preferred)
• Experience:
  • Minimum of 2 years of housekeeping experience
  • Experience managing a hotel/resort housekeeping department
• Skills:
  • Proficient in Microsoft Office
  • English fluency
  • Bilingual – Spanish (preferred)
  • Excellent communication and public relations skills
  • Detail-oriented and well-organized
  • Ability to work independently and as part of a team
• Employee assistance program
• Employee hotel room discount
• Paid training

WHY YOU’LL LOVE WORKING WITH US:

• Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
• Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
• Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
• Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
• Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels:Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.