Housekeeping Supervisor

Shamin Hotels, Inc.; Glen Allen (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Shamin Hotels in Glen Allen, VA seeks a Housekeeping Supervisor to oversee daily housekeeping operations and staff. You will assign tasks, inspect rooms and public areas, and provide training to ensure high cleanliness and guest satisfaction.

The role requires coordinating schedules, maintaining supplies and PPE, and enforcing safety standards. This position is full-time, hourly, with bi-weekly pay, reporting to the General Manager.

Qualifications

• Schedule room and cleaning assignments to ensure proper coverage.
• Inspect rooms and public areas for cleanliness and repair.
• Provide feedback to room attendants to drive efficiency and quality.
• Ensure associates have supplies, equipment, and uniforms including PPE.
• Train associates on safety standards and enforce those standards.
• Complete accident investigations and prevent recurrence.
• Perform housekeeping duties as needed (making beds, vacuuming, cleaning).
• Verify and update status of discrepant rooms during shift.
• Perform opening and closing shift duties.
• Move heavy furniture.
• Notify maintenance of repairs needed.
• Monitor cleanliness of hotel exterior areas including parking lot.
• Able to work nights, weekends and holidays as required.
• Other duties as assigned.

Responsibilities

• Schedule and assign housekeeping tasks to ensure full coverage and timely room turnover.
• Inspect rooms and public areas to ensure cleanliness, lighting, and functional amenities.
• Provide coaching and feedback to room attendants to improve service quality and efficiency.
• Ensure proper supplies, equipment, uniforms, and PPE are available for staff.
• Train staff on safety procedures and enforce compliance.

Job description

Job Title: Housekeeping Supervisor

Company: Shamin Hotels

Organizational Structure:

Department: Operations

FLSA Status: Full-time, Non-Exempt (Hourly)

Reports To: General Manager

Supervision:Housekeeping Associates

Pay Structure: Hourly, Paid Bi-weekly

Position Overview:

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.

Essential Job Functions:

• Schedule room and cleaning assignments to ensure proper coverage.
• Inspects all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
• Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department
• Ensure that all associates have proper supplies, equipment, and uniforms including nametags and designated PPE.
• Trains associates on safety standards and enforces those standards consistently. Identifies associates engaging in unsafe behaviors and retaining them appropriately.
• Completes accident investigations and takes steps to prevent future accidents
• Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
• Verifies and updates the status of discrepant rooms throughout the shift
• Perform opening and closing shift duties.
• Moves Heavy Furniture
• Notifies maintenance department of maintenance repairs necessary
• Monitor cleanliness of hotels including parking lot and exterior entrances.
• Available to work nights, weekends, and holidays as needed.
• Other duties as assigned.

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.