Housekeeping Supervisor

Valor Hospitality Partners, LLC; Georgia (VT); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel management company is seeking a Housekeeping Supervisor for its stunning Cloudland Lookout Mountain resort. This role is vital for ensuring the smooth operation of housekeeping services, maintaining cleanliness, and achieving maximum guest satisfaction. Candidates should possess a strong foundation in housekeeping management and demonstrate effective communication skills. Join a vibrant team that values hard work and provides excellent benefits.

Benefits

Daily Pay

Uniforms Provided

Health, Dental, Vision Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Qualifications

• Experience of 1-2 years in a related position.
• Requires working knowledge of housekeeping practices.

Responsibilities

• Supervise housekeeping staff and promote a safe work environment.
• Inspect cleaning of guest rooms and public areas ensuring compliance with standards.
• Respond to guest requests and maintain high levels of guest satisfaction.

Skills

Housekeeping Management

Communication

Education

High school diploma or equivalent

Job description

CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL

Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!

A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!

THE ROLE

Position: Housekeeping Supervisor

Reports To: Executive Housekeeper; Rooms Director

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL JOB FUNCTION:

• Supervise the housekeeping staff; providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.
• Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience

Experience: One to two years of employment in a related position with this company or other organization(s).

Skills and Abilities: Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests

BENEFITS PACKAGE

Daily Pay!

Uniforms Provided for most positions

Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.