Housekeeping Supervisor

The Crescent Hotel, Fort Worth; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to lead and coordinate housekeeping functions. This role is pivotal in ensuring cleanliness and guest satisfaction, overseeing staff performance, and maintaining high standards. The ideal candidate will have prior supervisory experience and a commitment to service excellence. Join a team that values your contributions and offers a dynamic work environment where you can make a real impact on guests' experiences.

Qualifications

• 2-3 years of hotel experience preferred.
• Previous supervisory experience is a plus.

Responsibilities

• Inspect Room Attendant’s work performance daily.
• Oversee daily duty assignments for staff.
• Promote overall guest satisfaction.

Skills

Supervisory Skills

Communication Skills

Time Management

Education

High School Diploma

College Coursework

Job description

Join to apply for the Housekeeping Supervisor role at The Crescent Hotel, Fort Worth.

Compensation Type: Hourly

Overview

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

1. Inspect Room Attendant’s work performance within assigned section daily to ensure standards and productivity levels are met.
2. In the absence of the Housekeeping Manager or Assistant, inspect VIP rooms and report their availability to the Front Office.
3. Oversee the closing of floors at day's end, ensuring carts are clean and restocked.
4. Complete, sign, and submit daily assignment records timely.
5. Maintain key control and handle Lost and Found items per standards.
6. Monitor cleanliness of carts, linen closets, and common areas.
7. Oversee daily duty assignments for staff.
8. Carry a pager/radio for communication with Front Office and Engineering.
9. Report progress on out-of-order rooms to Guest Services Manager.
10. Initiate and follow up on repair work orders.
11. Assist in training staff and may be required to clean rooms as needed.
12. Ensure completion of biannual cleaning projects.
13. Promote overall guest satisfaction.

Qualifications

1. High School diploma or equivalent; college coursework helpful.
2. 2-3 years of progressive hotel or related experience preferred.
3. Previous supervisory experience preferred.
4. Ability to stand throughout the shift.
5. Effective verbal and written communication skills in a courteous, service-oriented manner.