Housekeeping Supervisor

Vista Host Inc.; Estes Park (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Employee Discounts

EAP (Employee Assistance Program)

Growth opportunities

Paid time off

Job summary

Expedition Lodge Estes Park, operated by Vista Host Management & Development Company, seeks a Housekeeping Supervisor in Estes Park, Colorado. This role leads housekeeping and laundry teams, ensuring rooms and public areas meet top cleanliness standards and guest comfort is prioritized.

The ideal candidate will demonstrate strong leadership, organizational skills, and a proactive approach to manage multiple tasks while maintaining an inviting atmosphere for guests.

Qualifications

• Strong attention to detail and commitment to high cleanliness standards.
• Excellent leadership skills and ability to coach and train staff.
• Proactive, organized, and capable of handling multiple tasks.
• Committed to creating a welcoming environment for guests.

Responsibilities

• Supervise housekeeping staff with training, coaching, and feedback to maintain high performance.
• Inspect guest rooms, public areas, and back-of-house spaces for health and safety compliance.
• Assign tasks based on shift needs and special requests to ensure smooth operations.
• Distribute supplies and manage inventory to control costs.
• Respond to guest requests and issues promptly to ensure satisfaction.

Skills

Leadership

Training

Communication

Organizational skills

Job description

POSITION TITLE: Housekeeping Supervisor

REPORTS TO: GSM/General Manager

ABOUT EXPEDITION LODGE ESTES PARK

The Expedition Lodge Estes Park, managed by Vista Host Management & Development Company, is nestled in the breathtaking beauty of Estes Park, Colorado, and serves as a gateway to the majestic Rocky Mountain National Park. Our cozy 106 room property offers guests a perfect blend of rustic charm and modern comforts, with easy access to outdoor activities like hiking, wildlife viewing, and scenic drives. With its welcoming atmosphere and convenient location near the charming downtown Estes Park, Expedition Lodge is a top-rated choice for nature lovers and adventure seekers alike, providing a memorable and relaxing stay in the heart of the Rockies.

POSITION SUMMARY

The Housekeeping Supervisor ensures that guest rooms and public areas meet the highest cleanliness standards. This role involves overseeing the housekeeping and laundry teams, managing resources, and fostering a positive work environment that promotes exceptional guest service and staff efficiency.

WHO IS THIS POSITION FOR?

The Housekeeping Supervisor role is best suited for someone who:

• Has a strong attention to detail and a commitment to maintaining high cleanliness standards.
• Possesses excellent leadership skills and enjoys coaching and training team members.
• Is proactive, organized, and capable of handling multiple tasks efficiently.
• Is dedicated to creating a welcoming and comfortable environment for all guests.

WHY JOIN OUR TEAM?

• Competitive salary with performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Supervise the housekeeping staff, providing open communication, training, coaching, and feedback to ensure high performance and efficiency.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with health, sanitation, and safety standards.
• Issue assignments to staff, considering special requests and areas of focus to maintain smooth operations.
• Distribute supplies to staff at the start of each shift, managing inventory and controlling expenses.
• Respond to guest requests, concerns, and issues promptly to ensure guest satisfaction.
• Manage Lost and Found, logging items and handling guest inquiries.
• Follow emergency procedures to protect the hotel, guests, staff, and assets.
• Comply with attendance rules and be available for regular shifts.
• Perform other duties as assigned by management to support overall housekeeping operations.

POSITION REQUIREMENTS

• Must be able to communicate effectively, both written and verbally.
• Must be able to stand for extended periods.
• Must be able to lift up to 40 lbs.
• Ability to move throughout the building, bend, stoop, and reach to assist staff members in completing tasks, with or without reasonable accommodation.