HOUSEKEEPING SUPERVISOR

Fairfield Inn; El Paso (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Fairfield Inn in El Paso, TX is seeking a dedicated Housekeeping Supervisor to lead our housekeeping team and uphold the highest cleanliness and presentation standards throughout guest rooms and public areas.

You will organize schedules, train staff, perform inspections, manage supplies, and coordinate with other departments to ensure exceptional guest experiences. On-site role requiring strong leadership, communication, and a detail-oriented mindset.

Qualifications

• Requirements include a high school diploma or equivalent; hospitality or management certification is a plus.
• At least 2 years of housekeeping experience, with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a commitment to high cleanliness standards.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic computer skills for reporting and scheduling.

Responsibilities

• Oversee housekeeping staff to ensure thorough cleaning of guest rooms, corridors, and public areas.
• Train, mentor, and evaluate team members to maintain high performance and standards.
• Inspect rooms and public areas to verify cleanliness and maintenance standards.
• Manage inventory and order cleaning supplies and equipment as needed.
• Address guest requests and complaints promptly to ensure satisfaction.
• Prepare reports on staffing, attendance, and maintenance issues.
• Ensure compliance with health, safety regulations and company policies.
• Collaborate with other departments to support hotel operations and guest experience.

Skills

Leadership

Team management

Communication

Interpersonal skills

Detail orientation

Multitasking

Computer skills

Education

High school diploma

Hospitality/Management certification

Job description

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee the daily operations of our housekeeping team in El Paso, TX. The ideal candidate will ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation, while leading and motivating the housekeeping staff to deliver exceptional service.

Key Responsibilities

• Supervise and coordinate the activities of housekeeping staff to ensure efficient and thorough cleaning of guest rooms, corridors, and public areas.
• Train, mentor, and evaluate housekeeping team members to maintain high performance and adherence to company standards.
• Inspect rooms and public areas regularly to ensure cleanliness and maintenance standards are met.
• Manage inventory of cleaning supplies and equipment, and place orders as necessary.
• Address guest requests and complaints promptly and professionally to ensure guest satisfaction.
• Prepare and maintain reports related to housekeeping operations, including staff schedules, attendance, and maintenance issues.
• Ensure compliance with health and safety regulations and company policies.
• Collaborate with other departments to support overall hotel operations and guest experience.

Qualifications

• High school diploma or equivalent; additional certification in hospitality or management is a plus.
• Previous experience in housekeeping, with at least 2 years in a supervisory role preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a commitment to maintaining high cleanliness standards.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Basic computer skills for reporting and scheduling.

This position requires standing, walking, and occasional lifting. The Housekeeping Supervisor will work primarily on-site at the hotel property in El Paso, TX.