Housekeeping Supervisor

The Lake Estate; New Hampshire; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Health, dental & retirement benefits

Professional development and training

Dynamic and inclusive work environment

Job summary

The Lake Estate is seeking a Housekeeping Supervisor to oversee daily cleaning operations, including rooms, public areas and back-of-house spaces. You will train and lead a team to uphold top cleanliness standards while coordinating staff schedules and inventory management.

The role requires strong leadership, attention to detail, and the ability to work in a fast-paced environment. Weekend/holiday flexibility is expected in this on-site position.

Qualifications

• Minimum 1–2 years in a housekeeping supervisory role.
• Strong knowledge of cleaning techniques, materials and equipment.
• Excellent organizational and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Attention to detail and commitment to high cleanliness standards.
• Knowledge of safety and sanitation regulations.
• Flexibility to work weekends/holidays as needed.

Responsibilities

• Supervise daily cleaning activities including rooms, public areas, and back-of-house spaces.
• Train, mentor and lead housekeeping staff to maintain high standards.
• Inspect rooms and areas for cleanliness and maintenance compliance.
• Schedule staff shifts to optimize efficiency and coverage.
• Manage inventory of cleaning supplies and equipment.
• Collaborate with other departments to address guest requests.
• Conduct performance evaluations and provide feedback.
• Enforce safety procedures and protocols within housekeeping.
• Handle guest complaints and requests professionally.
• Assist in recruitment and training of new staff.

Skills

Leadership

Communication

Multitasking

Attention to detail

Team supervision

Scheduling

Safety awareness

Computer literacy

Tools

MS Office

Job description

The Housekeeping Supervisor is responsible for overseeing and managing the day-to-day operations of the housekeeping department at The Lake Estate. This position ensures that the hotel's cleanliness and hygiene standards are maintained to the highest level, providing guests with a comfortable and pleasant environment. If you have a strong work ethic, attention to detail, and the ability to work in a team, we encourage you to apply. Must be able to work a flexible schedule.

DUTIES AND RESPONSIBILITIES

• Supervise and coordinate daily cleaning activities, including room turnover, public areas, and back-of-house spaces.
• Train, mentor, and lead a team of housekeeping staff to achieve and maintain high standards of cleanliness.
• Inspect rooms and public areas regularly to ensure compliance with established cleanliness and maintenance standards.
• Schedule and coordinate staff shifts to optimize efficiency and coverage.
• Manage and control the inventory of cleaning supplies and equipment.
• Collaborate with other hotel departments to address guest requests and special requirements.
• Conduct regular performance evaluations and provide feedback to housekeeping staff.
• Implement and enforce safety procedures and protocols within the housekeeping department.
• Handle guest complaints and requests in a timely and professional manner.
• Assist in the recruitment and training of new housekeeping team members.

EDUCATION & SKILLS

• Previous experience in housekeeping or in a related field, with a minimum of 1-2 years in a supervisory role.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Excellent organizational and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Knowledge of safety and sanitation regulations.
• Flexibility to work weekends and holidays as needed.
• Proficiency in basic computer skills.

BENEFITS

• Competitive salary
• Comprehensive health, dental, and retirement benefits.
• Opportunities for professional development and training.
• A dynamic and inclusive work environment.