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Housekeeping Supervisor

Phc Hotels

Easley (SC)

On-site

USD 55,000 - 65,000

Full time

13 days ago

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Job summary

A leading hotel is seeking a Housekeeping Supervisor to oversee the housekeeping department. The role requires 3+ years of experience, a high school diploma, and proven leadership skills. Key responsibilities include supervising staff, ensuring cleanliness standards, and managing inventory and supplies. This full-time position offers the potential for future advancement within the hotel.

Qualifications

  • 3+ years of experience in a branded, quality hotel preferred.
  • Must have excellent attendance and punctuality.
  • Must have a valid driver's license from the applicable state.

Responsibilities

  • Supervise and coordinate the activities of the Housekeeping Team.
  • Inspect all areas of the hotel to ensure sanitation and safety standards are met.
  • Maintain necessary supplies for effective department operation.

Skills

Supervising and managing staff techniques
Organizational skills
Basic computer experience
Detail oriented
Professional and trustworthy

Education

High School diploma or equivalent

Job description

5 days ago Be among the first 25 applicants

Description

Principle Responsibilities & Position Purpose:

Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of the hotel and company. Understands and implements the Pledge (Mission), Values and culture at all time

Pre-Requisites (Requirements)

  • 3+ years of experience in a branded, quality hotel preferred
  • High School diploma or equivalent of same
  • Must display professionalism and have characteristics of honesty and trustworthiness
  • Must have excellent attendance and punctuality
  • Must have a valid driver's license from the applicable state.

Work Environment & Context

  • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to stand for eight hours, bend, stretch, and reach
  • Long hours sometimes required. Work schedule varies and may include occasionally working on

Holidays, weekends, and evenings

  • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Requirements

Required Knowledge, Skills, and Abilities:

Knowledgeable In

  • Supervising and managing staff techniques
  • Entire property, staff, services, hours of operation, type of rooms, and locations.
  • Thorough knowledge of materials, supplies, and equipment used in the housekeeping department.
  • Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills

  • Follow and manage using company procedures and policies
  • Must be organized and maintain logs, checklists, inventories as scheduled
  • Basic computer experience to pull reports and check inventory
  • Keep track of employee time cards and makes sure they are up to date
  • Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities

  • Multi task, detail oriented, remain service centric
  • Must be able to work alone.
  • Comply to all standards.
  • Communicate with guests and co-workers in a friendly and helpful professional manner.
  • Work as a team member with department heads

Additional Info

Essential Functions:

  • Supervise and coordinate the activities of the Housekeeping Team. This is accomplished through daily shift meetings, monthly department meetings. Maintain agendas and sign in sheets.
  • Inspect all areas of the hotel: rooms, public space, back of the house, grounds... to ensure sanitation, brand, all health and safety standards are met.
  • Supplies: Maintain the necessary items to effectively operate department. This includes and not limited to: guest loaned items (roll always, cribs, microwaves, refrigerators, etc.) This is done through monthly inventories, proper ordering, receiving and maintenance of supplies. Log and process invoices for payment, including coding, filing, and inputting.
  • Equipment: Ensure all are in working order: vacuums, laundry equipment, carts, etc.
  • Safety and Security: Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.
  • Training: Many tools are available for training: new hire, ongoing, brand, vendors... it is your responsibility to present these resources to all staff for continuous education
  • Supervises "Lost and Found" Department
  • Ensures OSHA and ADA policies are adhered to
  • Guest: Privacy is an utmost concern.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Coordinate with the Maintenance Department to ensure maintenance requests are initiated in a timely basis and the property is maintained in a like-new condition.
  • Perform Property Specific Tasks as requested by your management team.
  • All other duties as assigned and within the realm of physical capabilities.

Positions For Possible Future Advancement

The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Once that is achieved, the individual may qualify to be promoted to an Executive Housekeeping Role.

Required

Preferred

Job Industries

  • Maintenance & Janitorial

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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