Housekeeping Supervisor

University of New Hampshire; Durham (NH); On-site; USD 24,796 - 39,950; Full time

Job summary

The University of New Hampshire in Durham is seeking a Supervising Housekeeper for residential halls. Under the Housekeeping Services Manager, you will oversee daily cleaning operations and manage 10–15 full-time housekeepers, assign tasks, and conduct performance reviews.

You will participate in after-hours on-call rotation, respond to emergencies, enforce safety protocols, and maintain high cleanliness and quality standards across assigned areas on campus.

Qualifications

• Supervisory experience overseeing 10–15 housekeepers.
• Strong cleaning knowledge including floors, materials, and equipment.
• Ability to train staff and conduct performance reviews.
• Respond to emergencies and coordinate after-hours on-call rotation.
• Valid driver’s license for New Hampshire.

Responsibilities

• Oversee cleaning, floor care, and quality assurance for assigned residence areas.
• Assign tasks and monitor performance of housekeeping staff.
• Train and develop team members; conduct reviews.
• Respond to emergencies and participate in after-hours on-call rotation.
• Communicate effectively with residents and supervisor.

Skills

Interpersonal communication

Supervisory skills

Power cleaning equipment

Cleaning materials knowledge

Emergency response

Physical strength

Personal protective equipment

Reading English

NH driver's license

Education

HS or equivalent

Job description

Under supervision of the Housekeeping Services Manager, this position is responsible for overall cleanliness of an assigned area of university residential halls including the management of 10-15 full time residential hall housekeepers. Responsible for all general cleaning, floor care, training, customer relations, employee task assignment, job performance reviews and quality assurance. Take part in an afterhours on call rotation and respond to emergency clean ups as needed.

Acceptable minimum level of education

HS or equivalent

Acceptable minimum years of experience

3-5 years

Other Minimum Qualifications

• Strong interpersonal communication skills
• Strong supervisory skills with the ability to supervise large groups of employees
• Ability to operate power cleaning equipment.
• Thorough knowledge of cleaning materials, processes, and equipment
• Ability and willingness to respond to emergency situations
• Sufficient strength and dexterity to perform duties and responsibilities of this job, including heavy work
• Ability to wear and use personal protective equipment
• Ability to read English
• Valid driver’s license for the state of New Hampshire

Additional Preferred Qualifications

• Experience in a college or University environment.
• Some fluency in Spanish language.

Applicant Instructions

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV

This is an evergreen posting. While there may not be an immediate opening, we regularly hire for this position throughout the year. Applications are reviewed as opportunities become available.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status or marital status.

Compensation Pay Range

$17.57 - $28.96. The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources.

Location: Durham