Housekeeping Supervisor

Aparium Hotel Group; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hotel group as a Housekeeping Supervisor, where your leadership will inspire a dedicated team to deliver exceptional service. This role emphasizes collaboration and communication, ensuring that every guest experience is memorable. You will be at the forefront of maintaining high standards, training future talent, and fostering a respectful and inclusive environment. If you are passionate about hospitality and ready to make a significant impact in a dynamic setting, this opportunity is perfect for you.

Qualifications

• 3+ years of housekeeping experience, ideally in upscale hospitality.
• Proficiency in English; Spanish or Creole is a plus.

Responsibilities

• Lead and motivate the housekeeping team to ensure high standards.
• Train and coach associates to nurture talent and improve service.

Skills

Housekeeping Management

Interpersonal Communication

Training and Coaching

Attention to Detail

Problem Solving

Education

High School Diploma

Hospitality Management Certification

Tools

Microsoft Excel

Microsoft Word

Job description

Position: Housekeeping Supervisor

Location: Denver, CO

Job Id: 225

# of Openings: 0

HOUSEKEEPING SUPERVISOR Reports to Executive Housekeeper; position is non-exempt Accepting applications through May 15th, 2025, or until filled THE ROLE The Housekeeping Supervisor reports directly to the Executive Housekeeper while providing some insight to the Hotel Manager, working together on how to deliver remarkable service throughout all aspects of the department. A large degree of self-motivation is needed to drive your department, while collaborating with the Engineering and Guest Services teams. You help lead the team through your collaborative approach as you know that the ability to act as a soldier is as critical as being a general. The Housekeeping Supervisor is expected to lead by example while spending much of the day engaging with both associates and guests. We encourage our leaders to inspire and challenge each other to be their best. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded - no egos are allowed. The Housekeeping Supervisor will maintain and execute the standards for the guests' room experience during their visit to the hotel. WHAT YOU WILL DO Reinforce the company's Art + Science ideologies to ensure the experiences of translocal hospitality, intuitive service, and collaboration are implemented and modeled by yourself and others on your team. Actively assist in training, scheduling, coaching, and motivating associates to create an environment that nurtures ideas and develops future talent for succession planning. Ensure a sense of belonging for associates by upholding the company's values and guidelines for a Respectful Workplace, Diverse, Equitable, and Inclusive environment, behaviors outlined within the Respectful Workplace Policy and Work Rules outlined the Associate Handbook Role-model the company's open-door policy and employee engagement practices, which makes the hotel a great place to work; demonstrate a positive work ethic and environment; consistently guide and monitor business ethics and good business practice; and perform other job-related duties as requested. Demonstrate passion and aptitude for all aspects of a guest's experience, coaching your team to handle all guest interactions with the highest level of hospitality and professionalism; and encourage your team to find creative solutions in order accommodate guest requests whenever possible. Observe the conditions of all physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to execute detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Collaborate with and help coach your team to complete the necessary activities for the day, such as inspecting rooms, cleaning guest rooms or stocking supplies to ensure standards are achieved, and associates feel supported and valued to exceed guests' needs. Be knowledgeable in all matters related to the safety, security, satisfaction, and well-being of hotel guests and associates; responds swiftly and effectively in any hotel emergency or safety situations, and verifies all associates are trained and following proper emergency procedures. Foster open lines of communication within the department by assisting in daily line-ups and monthly departmental all-staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns, while addressing the department's key priorities Provide regular coaching and feedback to team members to develop their skill set, fostering an environment of continuous growth. Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state, or local laws. The hotel and company are smoke-free, drug-free facility, and equal opportunity employer. WHAT YOU WILL NEED Minimum of three (3) years of housekeeping experience, ideally within an upscale, lifestyle, or luxury hospitality company; at least one (1) year experience in a leadership role preferred. Proficiency of the English language in reading, writing, and verbal communication, Spanish or Creole language skills are a plus. Adaptable interpersonal communication skills to address employees at all levels of the hotel. Intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals. Ability to lift up to 25 lbs. for handling housekeeping supplies. Ability to push/pull up to 100 lbs. for linen carts and housekeeping supplies. May be required to work varying schedules that includes days, nights, weekends, and holidays. Pay Range: $24-$25 per hour, based on experience WHO WE ARE Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate. A little bit rebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are! The hotel is managed by Aparium Hotel Group. Founded in 2011, Aparium is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings and was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. Recognized by Travel + Leisure World's Best Awards as a leading hotel brand, Aparium is known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.

Pay Range: $24 - $25 per hour

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