Housekeeping Supervisor

Columbia Hospitality Management | (The Tiger Hotel/ Glenn’s Cafe/TWAIN/The Vault/Wilder); Columbia Township (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Vision insurance

Employee discount

Referral program

Job summary

Columbia Hospitality Management is seeking a Housekeeping Supervisor in Missouri to lead daily housekeeping operations, ensure cleanliness across guest areas, public spaces, and back-of-house areas, and drive guest satisfaction.

You will supervise staff, schedule coverage, manage inventory, and collaborate with leadership to train and develop team members while upholding company standards and safety protocols.

Qualifications

• Three years of housekeeping management experience.

Responsibilities

• Supervise day-to-day housekeeping operations and staff.
• Schedule employees to meet business demands.
• Inspect guest rooms, public spaces, and staff areas.
• Manage inventory levels and place orders with vendors.
• Participate in hiring and training of team members.
• Address guest issues and implement service improvements.

Skills

Housekeeping management

Staff supervision

Scheduling

Inventory management

Training staff

Guest relations

Job description

Position Title: Housekeeping Supervisor

Reports to: Director of Operations/ Operations Manager

Position Summary:

The Housekeeping Supervisor will work directly with the team to successfully execute all operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for managing daily housekeeping functions and staff to ensure cleanliness in all guest areas, public areas, and employee areas.

Responsibilities:

• Comply with company policies, practices, procedures, and standards.
• Supervise day to day operations and all staff ensuring compliance with company policies and standards.
• Maintain inventory pair levels and putting in orders with vendors.
• Assign rooms to be cleaned to room attendants.
• Inspect guest rooms and areas, public spaces, and employee areas.
• Schedule employees to business demands and track employees time and attendance.
• Ensure employees have the proper supplies, equipment, and uniform.
• Participate in interviewing and hiring of team members with the appropriate skills.
• Implement training programs for all housekeeping staff and assure that ongoing training is provided.
• Initiates and recommends personnel actions, including reprimands, performance appraisals, and action plans.
• Develop and implement action plans to improve guest satisfaction.
• Respond and handle guest issues and complaints.
• Other duties as may be assigned.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• Day shift
• Holidays
• Weekends as needed

Experience:

• Housekeeping management: 3 years (Required)

Work Location:

• In person